Closed Bug 718033 Opened 13 years ago Closed 13 years ago

crash @ ntdll.dll@0x38dc9 (version 6.1.7601.17725)

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
9 Branch
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: marcia, Unassigned)

References

Details

(Keywords: crash)

Crash Data

This bug was filed from the Socorro interface and is report bp-46b73c04-5311-433f-9cba-9f3fe2120112 . ============================================================= Seen while looking at the 9.0.1 explosive report - https://crash-stats.mozilla.com/report/list?signature=ntdll.dll%400x38dc9. Has appeared in other versions back to 7.0.1. Will need some module correlations review. Frame Module Signature [Expand] Source 0 ntdll.dll ntdll.dll@0x38dc9 1 ntdll.dll ntdll.dll@0x38cd7 2 nvLsp.dll nvLsp.dll@0x5ced 3 ws2_32.dll GetProtocolStateForFamily 4 ws2_32.dll LookupAddressForName 5 ws2_32.dll GetAddrInfoW 6 ws2_32.dll getaddrinfo 7 nspr4.dll PR_GetAddrInfoByName nsprpub/pr/src/misc/prnetdb.c:2079 8 xul.dll nsHostResolver::ThreadFunc netwerk/dns/nsHostResolver.cpp:913 9 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426 10 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122 11 msvcr80.dll msvcr80.dll@0x29ba 12 msvcr80.dll msvcr80.dll@0x2a46 13 ntdll.dll ntdll.dll@0x39ef1 14 ntdll.dll ntdll.dll@0x39ec4
Summary: crash ntdll → crash ntdll.dll
A few of the reports are bug 527540 https://crash-stats.mozilla.com/report/index/46b73c04-5311-433f-9cba-9f3fe2120112 this is the reason for the crash with the given crash ID in comment#0 there are all kind of other crash reasons under the ntdll.dll signature examples: bug 708293 https://crash-stats.mozilla.com/report/index/b82d137d-d2bc-439a-930f-3dcf42120112 or a VLC plugin crash https://crash-stats.mozilla.com/report/index/a9f53a89-3d94-4f9c-b780-10fd42120112
Depends on: 718169
The stack in comment 0 matches bug 527540 about NVIDIA Access Manager with a shift in the address because of the regular dll update.
It's probably because a big comp
OS: Windows NT → Windows 7
Summary: crash ntdll.dll → crash @ ntdll.dll@0x38dc9 (version 6.1.7601.17725)
Version: 10 Branch → 9 Branch
Depends on: 527540
Here are correlations depending on stacks: 35% (78/221) vs. 0% (510/114955) nvLsp.dll 30% (66/221) vs. 1% (757/114955) npvlc.dll
Let's close it as WFM now that ntdll symbols are accessible.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
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