Firefox crashes during jmid tool install from Itau Bank www.itau.com.br

RESOLVED DUPLICATE of bug 704249

Status

()

Firefox
Untriaged
--
critical
RESOLVED DUPLICATE of bug 704249
6 years ago
6 years ago

People

(Reporter: Mario, Unassigned)

Tracking

({crash})

10 Branch
x86
Linux
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:10.0) Gecko/20100101 Firefox/10.0
Build ID: 20120130145648

Steps to reproduce:

When I enter in my account in a brazilian bank (Itau Bank), in section destinated to payments, the web site tries to install a security tool named Jmid (something related to Java) in my computer to preserve my computer from malwares.


Actual results:

When this security tool starts installing, Firefox 10 crashes and closes the browser window. 


Expected results:

I should keep accessing my account on the bank web site.

Comment 1

6 years ago
Does it happen with Firefox 10.0.1 that contains a fix for an issue with Java applets (see bug 718939)?
Can you provide the crash ID (bp-...) from about:crashes?
Severity: normal → critical
Keywords: crash
(Reporter)

Comment 2

6 years ago
I am using Ubuntu 10.04 and Firefox Version: 10.0+build1-0ubuntu0.10.04.2. Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:10.0) Gecko/20100101 Firefox/10.0.
There is also a plugin for Java applets: IcedTea NPR Web Browser Plugin (using IcedTea6 1.9.10 (6b20-1.9.10-0ubuntu1~10.04.3)).
Yes, Sir. The Crash ID is bp-d18ba3c1-5298-469d-a98b-3d6ef2120211.

Updated

6 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 704249
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