Closed Bug 729366 Opened 13 years ago Closed 11 years ago

Crestron control of Audio in 10Fwd is incorrect.

Categories

(Infrastructure & Operations :: AVOps: Crestron, task)

Product:
Infrastructure & Operations
Component:
AVOps: Crestron
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: richard, Unassigned)

References

Details

In attempting to stream a meeting originating from the SFO Commons, I encountered the problem of active speakers being in the wrong half of the room. The projector was turned on, but the monitors over the 10Fwd bar were off. There was audio in the room over the bar and lunch tables, but none coming from the speakers over the couches. Switching from "Projector only" to "All Hands Meeting" on the Crestron controller turned on the sound over the couches. More testing will follow.
Post event testing of the Crestron modes shows the following: "All Hands Meeting": all the speakers work. (Correct) "Projector Only": only the speakers NOT near the projector work. (WRONG!) "Monitors Only": only the speakers NOT near the projector work. (Correct) "Matrix Switching": only the speakers NOT near the projector work. (WRONG!) "Audio Conference": all the speakers work. (Correct)
Blocks: 724012
Summary: 10Fwd Audio Channels appear reversed. → Crestron control of Audio in 10Fwd is incorrect.
Component: Venues → Crestron
QA Contact: venues → crestron
Component: Crestron → Room Control
Product: Air Mozilla → Audio/Visual Infrastructure
Old location
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
Building Abandoned
Resolution: FIXED → WONTFIX
Product: Audio/Visual Infrastructure → Infrastructure & Operations
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