Last Comment Bug 738735 - 'Give us feedback' should be more discoverable
: 'Give us feedback' should be more discoverable
Status: RESOLVED WORKSFORME
:
Product: Firefox for Android
Classification: Client Software
Component: General (show other bugs)
: Trunk
: ARM Android
: -- normal (vote)
: ---
Assigned To: Nobody; OK to take it and work on it
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Mentors:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2012-03-23 11:38 PDT by Chris Lord [:cwiiis]
Modified: 2013-09-16 10:50 PDT (History)
8 users (show)
See Also:
Crash Signature:
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QA Whiteboard:
Iteration: ---
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Has Regression Range: ---
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Attachments

Description Chris Lord [:cwiiis] 2012-03-23 11:38:59 PDT
We should make the feedback option more discoverable. Currently, it is accessible via these steps:

- Press/select menu
- Choose settings
- Choose 'About <product name>'
- Click 'Support'
- Scroll down
- Click 'Ask a Question'
- Click 'Give us feedback'

I think we should at least have the feedback link on the 'About' page, and perhaps surface it even earlier somehow (maybe on the start page?)
Comment 1 Aaron Train [:aaronmt] 2012-03-23 12:00:18 PDT
Aakash would be pleased.
Comment 2 Mark Finkle (:mfinkle) (use needinfo?) 2012-03-23 12:36:33 PDT
I don't know. The About:Home page is packed already
Comment 3 Ian Barlow (:ibarlow) 2012-03-23 12:41:02 PDT
We (UX) are currently revisiting our start page designs to be more unified across Desktop, Phone and Tablet browsers. 

Given that, I'd like to hold off on adding anything new for the time being.
Comment 4 Matt Brubeck (:mbrubeck) 2012-03-23 17:35:57 PDT
I believe that putting a feedback link on the home page would have (and is already having, in XUL fennec) extremely bad effects on our Play Store reviews.  See bug 701574 comment 3 and 4 for details.
Comment 5 Chris Lord [:cwiiis] 2012-03-26 08:26:25 PDT
(In reply to Matt Brubeck (:mbrubeck) from comment #4)
> I believe that putting a feedback link on the home page would have (and is
> already having, in XUL fennec) extremely bad effects on our Play Store
> reviews.  See bug 701574 comment 3 and 4 for details.

Ok, but it definitely shouldn't be a 7-step process to reach it - Can we put it on our about page, or at least prominently on the Support page?
Comment 6 Aaron Train [:aaronmt] 2013-09-16 10:50:18 PDT
Settings -> Mozilla -> Give feedback

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