738735 - 'Give us feedback' should be more discoverable

Status: RESOLVED WORKSFORME

(Firefox for Android Graveyard :: General, defect)

Description

[Chris Lord [:cwiiis]]

We should make the feedback option more discoverable. Currently, it is accessible via these steps:

- Press/select menu
- Choose settings
- Choose 'About <product name>'
- Click 'Support'
- Scroll down
- Click 'Ask a Question'
- Click 'Give us feedback'

I think we should at least have the feedback link on the 'About' page, and perhaps surface it even earlier somehow (maybe on the start page?)

Comment 1

[Aaron Train [:aaronmt]]

Aakash would be pleased.

Comment 2

[Mark Finkle (:mfinkle) (use needinfo?)]

I don't know. The About:Home page is packed already

Comment 3

[Ian Barlow (:ibarlow)]

We (UX) are currently revisiting our start page designs to be more unified across Desktop, Phone and Tablet browsers. 

Given that, I'd like to hold off on adding anything new for the time being.

Comment 4

[Matt Brubeck (:mbrubeck)]

I believe that putting a feedback link on the home page would have (and is already having, in XUL fennec) extremely bad effects on our Play Store reviews.  See bug 701574 comment 3 and 4 for details.

Comment 5

[Chris Lord [:cwiiis]]

(In reply to Matt Brubeck (:mbrubeck) from comment #4)
> I believe that putting a feedback link on the home page would have (and is
> already having, in XUL fennec) extremely bad effects on our Play Store
> reviews.  See bug 701574 comment 3 and 4 for details.

Ok, but it definitely shouldn't be a 7-step process to reach it - Can we put it on our about page, or at least prominently on the Support page?

Comment 6

[Aaron Train [:aaronmt]]

Settings -> Mozilla -> Give feedback