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'Give us feedback' should be more discoverable

RESOLVED WORKSFORME

Status

()

Firefox for Android
General
RESOLVED WORKSFORME
5 years ago
8 months ago

People

(Reporter: cwiiis, Unassigned)

Tracking

Trunk
ARM
Android
Points:
---

Firefox Tracking Flags

(blocking-fennec1.0 -)

Details

(Reporter)

Description

5 years ago
We should make the feedback option more discoverable. Currently, it is accessible via these steps:

- Press/select menu
- Choose settings
- Choose 'About <product name>'
- Click 'Support'
- Scroll down
- Click 'Ask a Question'
- Click 'Give us feedback'

I think we should at least have the feedback link on the 'About' page, and perhaps surface it even earlier somehow (maybe on the start page?)
Aakash would be pleased.

Updated

5 years ago
blocking-fennec1.0: --- → ?
I don't know. The About:Home page is packed already
We (UX) are currently revisiting our start page designs to be more unified across Desktop, Phone and Tablet browsers. 

Given that, I'd like to hold off on adding anything new for the time being.
I believe that putting a feedback link on the home page would have (and is already having, in XUL fennec) extremely bad effects on our Play Store reviews.  See bug 701574 comment 3 and 4 for details.
(Reporter)

Comment 5

5 years ago
(In reply to Matt Brubeck (:mbrubeck) from comment #4)
> I believe that putting a feedback link on the home page would have (and is
> already having, in XUL fennec) extremely bad effects on our Play Store
> reviews.  See bug 701574 comment 3 and 4 for details.

Ok, but it definitely shouldn't be a 7-step process to reach it - Can we put it on our about page, or at least prominently on the Support page?
blocking-fennec1.0: ? → -
Settings -> Mozilla -> Give feedback
Status: NEW → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → WORKSFORME
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