Closed Bug 742723 Opened 13 years ago Closed 13 years ago

Empty bookmarks toolbar on startup due to All-in-one sidebar add-on

Categories

(Firefox :: Extension Compatibility, defect)

Product:
Firefox
Component:
Extension Compatibility
Version:
12 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: javad, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0 Build ID: 20120321033733 Steps to reproduce: hidden bookmarks? when opening firefox, the booksmarks are not visible, only empry space Actual results: hidden bookmarks? when opening firefox, the booksmarks are not visible, only empry space, if i go to view > toolbar > Unlclick ookmark toolbar and than click it again it shows up!! i need to do everytime i start FF, it has started aftre last update Expected results: it should be directly visible
Hi, may you please try safe mode? http://support.mozilla.org/kb/safe+mode
try safe mode and do what?? tried resetting toolbar options and started, but problem remains. do i need to do something else aftre strarting in safe mode- as such safe mode has no bookmarks toolbar!!
no, safe mode is just to understand if an add-on may be the cause of your problem. We are aware some user is suffering this issue, but we can't reproduce and you are the first one reporting it to bugzilla, so there's some debugging to do. Could you please check if disabling plug-ins (like Realplayer, Quicktime, and so on...) in about:addons solves the problem?
Summary: bookmarks toolbar → Empty bookmarks toolbar on statup
Summary: Empty bookmarks toolbar on statup → Empty bookmarks toolbar on startup
tried dis-abling all, all the plug-ins- do not help, problem persists.
You said you resetted toolbar customizations already, so you have the bookmarks toolbar at its usual place? Is the Error Console reporting any error when the toolbar is empty?
resetted toolbar customisation? i said clicking and unclicking the option from view > toolbar menu, and i presume resetting could be a wrong word? though not sure. als, error console? not sure where i check it, or see it? please advise
Talked to javad over email. Looks like there's weirdness in his localstore.rdf His bookmarks toolbar line: <RDF:Description RDF:about="chrome://browser/content/browser.xul#PersonalToolbar" collapsed="false" /> Where it should read (thanks Mossop): <RDF:Description RDF:about="chrome://browser/content/browser.xul#PersonalToolbar" mode="icons" currentset="personal-bookmarks" iconsize="small" collapsed="false" /> We're going to try deleting the file and seeing if that helps. There are also a lot of enabled extensions, one of which may have caused the breakage in the first place: µTorrent Status Add-on Compatibility Reporter Alexa Sparky All-in-One Sidebar Autofill Forms Better Gmail 2 Bit.uZ plugin BitTorrent WebUI BugMeNot Classic Compact Options ColorfulTabs Download Manager Tweak Download Statusbar DownloadHelper DownThemAll! EmailTheWeb.com FEBE Firebug FireFTP Flagfox Flashblock FlashGot Full Map Google Shortcuts Google Toolbar for Firefox India Rail Info Firefox App LastPass Lazarus: Form Recovery Microsoft .NET Framework Assistant MR Tech Toolkit Multirow Bookmarks Toolbar NoScript QuickNote ScrapBook Sun Cult Sxipper Test Pilot Undo Closed Tabs Button Update Notifier WiseStamp Xmarks Yoono And disabled extensions: AVG Safe Search BabelFish ColorZilla CoolPreviews eType Toolbar Evernote Web Clipper Fast Search by Surf Canyon FastestFox Gist Greasemonkey ImTranslator Java Console Java Quick Starter Rapidlibrary Search ToolBar ROSEVOL SkipScreen Split Browser TinEye Reverse Image Search TV-Fox Update Scanner Yahoo! Toolbar
Not entirely sure what happened, but he reports that just disabling the All-in-one sidebar extension and restarting seems to make it work now. I'm not sure if localstore.rdf was fixed by doing that or if there were other steps in this process that fixed it.
QA has confirmed that using all-in-one sidebar in Firefox 12 causes the behavior.
cheng- special thnaks and apprecaition of all involved!
Many thanks for figuring this out, quite strange, I wonder if it's something changed in the add-on or in the product (that the add-on was not expecting). (In reply to [:Cww] from comment #10) > QA has confirmed that using all-in-one sidebar in Firefox 12 causes the > behavior. So, did someone contact the All-in-one Sidebar author already?
Status: UNCONFIRMED → NEW
Ever confirmed: true
Summary: Empty bookmarks toolbar on startup → Empty bookmarks toolbar on startup due to All-in-one sidebar add-on
Component: Untriaged → Extension Compatibility
QA Contact: untriaged → extension.compatibility
Adding All-in-One Sidebar dev to CC list.
Many thanks for reporting, figuring out and adding to the list. I can confirm that All-in-One Sidebar causes this issue. I re-used some code from the Firefox source to build the toolbar funcionality. The source has been changed and I have to update AiOS. I already work for an update and hope that it's ready to release very soon.
The bug has been fixed and the new version 0.7.15 has been fully reviewed and released: https://addons.mozilla.org/firefox/addon/all-in-one-sidebar/ You can close this bug. :)
Thanks for reporting back.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
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