748640 - Firefox ESR FAQ should mention the supported browser version of SaaS (Google Apps, Office 365, etc.)

Status: VERIFIED FIXED

(www.mozilla.org :: Pages & Content, defect, P1)

Description

[Kohei Yoshino]

+++ This bug was initially created as a clone of Bug #732573 +++

The Office 365 System Requirements have been changed:
http://community.office365.com/en-us/f/148/t/44658.aspx

> Firefox users should always use the latest production version
> (known as the “Release” version).

Google Apps supported browsers:
http://googleenterprise.blogspot.jp/2011/06/our-plans-to-support-modern-browsers.html

> We support the current and previous major releases of Firefox, 
> Internet Explorer, and Safari on a rolling basis. Each time 
> a new version is released, we begin supporting that version 
> and stop supporting the third-oldest version.

In short, they don't support ESR. We should recommend the Release version for enterprise users who are using such SaaS, say

> ESR is not supported by some SaaS like Google Apps and Office 365.
> Please consult the system requirements of your services and choose
> the latest Release version instead if required.

Comment 1

[deep64blue]

I think you have that backwards, there's a fault that Google doesn't recognise Firefox ESR as a current browser, that's what needs to be fixed rather than Mozilla changing the FAQ.

Comment 2

[Kohei Yoshino]

Attachment: pull request

Solving this along with Bug 1421584.

Comment 3

[[github robot]]

Commit pushed to master at https://github.com/mozilla/bedrock

https://github.com/mozilla/bedrock/commit/1f0798fabb783fbf54cee983ed8d02896dc945f2
Fix Bug 748640 - Firefox ESR FAQ should mention the supported browser version of SaaS (Google Apps, Office 365, etc.)