Closed Bug 749703 Opened 12 years ago Closed 12 years ago

Opening email attachments blocks using any programs on my computer until opened

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Version:
11 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: bludaufab, Unassigned)

Details

(Keywords: perf) 

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0
Build ID: 20120420145725

Steps to reproduce:

We were using the old version of Thunderbird 3.0 which was phased out so I tried to download the new version and am having multiple issues with attachments and zip files.


Actual results:

When I try to open attachments in an email (or save them), I can not use any programs on my computer until the attachment saves or opens which seems to take an excessive amount of time.
Hi bludaufab, 
which account type (POP? IMAP?) is this about, and which exact operating system (for example "Windows 7")?
Summary: attachments → Opening email attachments blocks using any programs on my computer until opened
Pop I am fairly certain and Windows XP....If I need to revert back to the earlier version of Thunderbird can I?  Will that fix the problem?
You could but it's not supported anymore. Are you having an anti-virus that scans files when you open them ?
Keywords: perf
bludaufab, are you seeing the issue when using version 13?  Anything in tools | error console?
is thunderbird using or saving to network device?
and question in comment 3.
Severity: normal → major
Whiteboard: [closeme 2012-08-15]
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2012-08-15]
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