761528 - crash in npjp2.dll@0x7764 with Java SE 7 Update 4 & 5

Status: RESOLVED INCOMPLETE

Description

[Scoobidiver (away)]

It's #38 top browser crasher in 12.0.

It's related to Java SE 7 Update 4:
   100% (150/150) vs.   2% (1632/101438) java.dll
          1% (1/150) vs.   0% (1/101438) 7.0.40.19
          2% (3/150) vs.   0% (20/101438) 7.0.40.20
         97% (146/150) vs.   0% (487/101438) 7.0.40.22

Signature 	npjp2.dll@0x7764 More Reports Search
UUID	8b20d0ba-01ae-415e-9bb5-2fbf72120605
Date Processed	2012-06-05 08:43:01
Uptime	525
Install Age	2.7 weeks since version was first installed.
Install Time	2012-05-17 13:57:33
Product	Firefox
Version	12.0
Build ID	20120420145725
Release Channel	release
OS	Windows NT
OS Version	6.1.7601 Service Pack 1
Build Architecture	x86
Build Architecture Info	GenuineIntel family 6 model 37 stepping 2
Crash Reason	EXCEPTION_ACCESS_VIOLATION_READ
Crash Address	0x1
App Notes 	
AdapterVendorID: 0x1002, AdapterDeviceID: 0x68e0, AdapterSubsysID: 033e1025, AdapterDriverVersion: 8.682.1.0
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- 
EMCheckCompatibility	True
Total Virtual Memory	4294836224
Available Virtual Memory	3739906048
System Memory Use Percentage	43
Available Page File	6239600640
Available Physical Memory	2360987648

Frame 	Module 	Signature 	Source
0 	npjp2.dll 	npjp2.dll@0x7764 	
1 	npjp2.dll 	npjp2.dll@0x78f1 	
2 	npjp2.dll 	npjp2.dll@0x7005 	
3 	msvcr100.dll 	_threadstartex 	f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c:292
4 	kernel32.dll 	BaseThreadInitThunk 	
5 	ntdll.dll 	__RtlUserThreadStart 	
6 	ntdll.dll 	_RtlUserThreadStart 	

More reports at:
https://crash-stats.mozilla.com/report/list?signature=npjp2.dll%400x7764

Comment 1

[Marcia Knous [:marcia - needinfo? me]]

Total Count 	URL
108 	http://cmt.caixa.gov.br/
38 	about:blank
23 	http://www.hometax.go.kr/efile/weca2213_000.jsp
21 	https://www.santandernet.com.br/default.asp
19 	http://www.kirmiziyol.biz/newspeed.php
18 	http://www.chat4free.de/chateingang.html
15 	http://cmt.caixa.gov.br/cse/
13 	http://www.facebook.com/
12 	https://www.telepass.it/AutostradeETIWeb/loginError.jsp
9 	http://www.igolf.com/member/my_profile.html
9 	http://www.osk188.com/index.jsp
9 	http://www.hometax.go.kr/
9 	http://www.caixa.gov.br/fgts/conectividade_social_ICP.asp
8 	http://www.reddit.com/
8 	https://www.facebook.com/
7 	http://chat4free.de/chateingang.html
6 	http://research.opinionconnect.com/mrIWeb/mrIWeb.dll
5 	http://fwbox.fastwebnet.it/webmail/comp/X.sms?Login
5 	about:home
5 	http://www.netdania.com/Products/live-streaming-currency-rates-foreign-exchange/
5 	http://tuktuktuk75.com/t/692fe626e40254f37d61dd3075d240c0
5 	http://www.nvidia.com/Download/Scan.aspx?lang=en-us
5 	http://hms.harim.com/forward_fx.html
4 	https://muisca.dian.gov.co/WebCargamasivaexogena/DefCargaArchivoExo.faces
4 	http://www.filmovizija.com/index.html
4 	https://share.webapps.blackberry.com/share/llisapi.dll/fetch/2000/customview.htm
4 	https://www.kronos.cornell.edu/wfc/applications/suitenav/navigation.do
4 	http://keepvid.com/?url=Enter+video+URL+or+Search+here++-++example%3A+%27lolcats
4 	http://www.igolf.com/member/
4 	http://www.sefaz.mt.gov.br/acessoweb/menu/ViewApp.jsp
3 	http://www.java.com/en/download/installed.jsp
3 	https://www.fullcarga-titan.com.pe/TITAN/Loginm.html
3 	http://www.kabel-braunau.tv/fotoupload
3 	http://www.filmovizija.com/
3 	http://webct.ritsumei.ac.jp/webct/logonDisplay.dowebct
3 	http://www.jmeeting.com/portals/user/index.jsp
3 	http://www.downfacebook.com/
3 	https://www.netbank.nordea.dk/
3 	http://coursework.wsistudents.com/lms/lms.aspx
3 	http://cm.webofknowledge.com/viewCitationTree.do
2 	http://www.minecraft.net/login

Comment 2

[Scoobidiver (away)]

I reproduced it once in 13.0.1 using the STR of bug 768375 comment 0.

Comment 3

[Scoobidiver (away)]

It's #6 top crasher in 10.0.6esr, #24 in 14.0.1, #31 in 15.0b4, and #26 in 16.0a2.

Here are recent crash correlations:
    100% (625/625) vs.   2% (3111/181810) java.dll
          3% (16/625) vs.   0% (54/181810) 7.0.40.22
         44% (273/625) vs.   0% (864/181810) 7.0.50.5
         53% (334/625) vs.   1% (1319/181810) 7.0.50.6

Comment 4

[Scoobidiver (away)]

There are only 159 crashes in 15.0.1.

Comment 5

[Benjamin Smedberg]

Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/

If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.

Comment 6

[Jhonny Tube]

can you also plz kindly check this URL once I am facing some issues with this domain 
http://www.facebookvideodownloader.us/