Closed Bug 762597 Opened 13 years ago Closed 4 years ago

Downloads immediately fail when connection lost on some devices

Categories

(Firefox for Android Graveyard :: General, defect, P3)

Product:
Firefox for Android Graveyard
Component:
General
Platform:
ARM
Android
Type:
defect

Tracking

(fennec-, firefox-esr68 affected, firefox57 wontfix, firefox58 wontfix, firefox59 affected, firefox60 affected, firefox61 affected, firefox62 affected, firefox63 affected, firefox64 affected, firefox65 affected, firefox66 affected, firefox67 affected, firefox68 affected)

Status:
RESOLVED INCOMPLETE
Tracking Flags:
Tracking Status
fennec - ---
firefox-esr68 --- affected
firefox57 --- wontfix
firefox58 --- wontfix
firefox59 --- affected
firefox60 --- affected
firefox61 --- affected
firefox62 --- affected
firefox63 --- affected
firefox64 --- affected
firefox65 --- affected
firefox66 --- affected
firefox67 --- affected
firefox68 --- affected

People

(Reporter: bnicholson, Unassigned)

References

Details

On some devices, losing the connection during a download (switching to airplane mode, unplugging the router, etc) will immediately fail that download. The expected behavior is that the download will switch to an idle state, then resume once the connection is restored. This bug can will likely be annoying for users downloading larger files - particularly those users who have a spotty connection. I looked into this some in bug 747388 (see comments 13-15). It looked like we were getting an ETIMEDOUT error, but I wasn't able to figure anything out beyond that. This bug had the side effect of leaving the .part file behind after failure; this was fixed in bug 747388 by checking for any temp files after a dl-failed, but it would be better if we could fix the actual failure. So far, this has only been confirmed on Samsung Devices (Galaxy S, Galaxy Note, and Galaxy Nexus). My Droid RAZR does not have this problem.
Also please note that on some devices the download notification indicates the download as being complete when the connection is lost - covered in Bug 753710.
tracking-fennec: ? → -
See Also: → 857947
As it can be seen in the duplicate bug 1301896 mentioned above, the bug still exists. I'm using Samsung Galaxy S5, running Android 6.0.1. Switching from mobile data over to a Wi-Fi network (and vice versa) while a download is in progress makes it fail. If you need any more info, feel free to ask.
Priority: -- → P3

Hi! This is reproducible on ESR 68.1b5 with Nexus 9 (Android 7.1.1).

status-firefox-esr68: --- → affected

It looked like we were getting an ETIMEDOUT error, but I wasn't able to figure anything out beyond that. krogerfeedback

We have completed our launch of our new Firefox on Android. The development of the new versions use GitHub for issue tracking. If the bug report still reproduces in a current version of [Firefox on Android nightly](https://play.google.com/store/apps/details?id=org.mozilla.fenix) an issue can be reported at the [Fenix GitHub project](https://github.com/mozilla-mobile/fenix/). If you want to discuss your report please use [Mozilla's chat](https://wiki.mozilla.org/Matrix#Connect_to_Matrix) server https://chat.mozilla.org and join the [#fenix](https://chat.mozilla.org/#/room/#fenix:mozilla.org) channel.
Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → INCOMPLETE
Product: Firefox for Android → Firefox for Android Graveyard
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