763607 - Yahoo is forcing users to log back in every few minutes

Status: RESOLVED DUPLICATE of bug 767005

(Firefox :: General, defect)

Description

[Matt Grimes [:Matt_G]]

We are seeing a dramatic spike in the last 2 days of users reporting that they are being forced to log back in to Yahoo every few minutes. You can find some of the reports here:

http://input.mozilla.org/en-US/?product=firefox&sentiment=sad&date_start=2012-06-04&q=yahoo&version=13.0&page=5

https://support.mozilla.org/en-US/questions/927114?page=2

If the issue is 13 related, it could be that these users just updated in the last day or so. The other explanation is that Yahoo may have modified their login function in the last couple of days.

Comment 1

[juan becerra [:juanb]]

I've been trying to reproduce this with different accounts on different machines, but no luck yet.

Comment 2

[Matt Grimes [:Matt_G]]

Thanks Juan. I'll see if I can dig up any more details.

Comment 3

[Matt Grimes [:Matt_G]]

Still seeing these reports in Input. Can we reach out to Yahoo to see if they have changed something on their end? It seems to be only en-US

Comment 4

[Matt Grimes [:Matt_G]]

I found another thread about this issue. It seems that setting proxy settings to "No Proxy" is helping some users. Details here:
https://support.mozilla.org/en-US/questions/930519

Comment 6

[Alex Keybl [:akeybl]]

Tracking this since bug 774790 is a dupe.

Comment 7

[Marcia Knous [:marcia]]

I haven't been able to reproduce this yet using my Yahoo mail account.

Comment 8

[Jason Duell]

Hopefully this was fixed by bug 771115.  Can anyone verify that?

Comment 9

[Matthias Versen [:Matti]]

is this a dupe of bug 767005 ?