765548 - Signature image was substituted with random website image while using draft-save

Status: RESOLVED DUPLICATE of bug 766495

(Thunderbird :: General, defect)

Description

[quentin.rowe]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Build ID: 20120420145725

Steps to reproduce:

I recently sent an email to a client in which my company logo (in the signature) was substituted by the logo for an Auckland, New Zealand computer store.

I've no idea how it got there. I've only visited this site as purchasing research, a few months earlier. The image file-path points internally to the email itself, so no luck on tracing the source of the image or how it migrated to my signature. New emails produce the correct logo.


Actual results:

I was saving a succession of drafts, so I've got on record the moment of substitution, which was my second manual draft save, four minutes after my first save and fourteen minutes after starting the email.




Expected results:

It should have sent my logo, as it has always done. Because it is logo substitution in a commercial email, I take this matter very seriously. I suspect either malware, or some kind of fault with the signature image mapping of Thunderbird.
If malware, then computerStore.co.nz is hanging out with a bad class of marketers.

I run an i7,  Win7 64bit Pro, Thunderbird 12.0.1 PC., Kaspersky Internet Security 2012.

Bizarre! I'll follow up if it should repeat. Thanks for a great piece of software. :-)

Comment 1

[quentin.rowe]

Attachment: email sample that contains the substituted image

May be useful, as contains the offending image that was substituted. Also important is that this is the second occurrence of the problem, so the bug remains.

Comment 2

[Hashem Masoud]

(In reply to quentin.rowe from comment #1)
If you can produce a test case that would be good. But I think this bug is random, correct?

Comment 3

[quentin.rowe]

Hi Hashem,

It did repeat, without me using draft-save this time. I can't control the repeat, so yes, it does appear to be random.

I've complicated it (sorry) by upgrading to v13. If it doesn't repeat, then we will know it was most likely just v12.

Further info for record: Owner of logo image states it has only ever been used in an email, never on their website. I have communicated to them by email, but this image never appeared in those emails.

Comment 4

[Hashem Masoud]

A possible similar bug: bug 766495.

Comment 5

[quentin.rowe]

Yes, this bug is similar to 766495. Andrey's comment 7 covers details I didn't cover fully. Well spotted!

In my case I saved my drafts manually. I have auto-save set at 4mins. I can't say for sure if this was mixed with the manual saves, as I don't know if auto-save pays attention to the manual saves. Also, for me, no text included, and I don't believe the source of the image is from other drafts.

Normally, Thunderbird would just save to the same draft, but this tine, it left a succession of drafts, all with the same title (no incremental numbering). This is new behavior, although I don't know what version created it.

The same thing happened on the second incident. In this case it was purely auto-save. First save is fine, but it substituted the (same) image exactly like the first incident, along with multiple drafts.

It would appear that the draft-save action has much to do with this bug. Unclear if auto-save is the trigger.