Closed Bug 775047 Opened 13 years ago Closed 13 years ago

Screen sharing shows black screen for release1-osx-107.qa.mtv1.mozilla.com

Categories

(Infrastructure & Operations Graveyard :: Servicedesk, task)

Product:
Infrastructure & Operations Graveyard
Component:
Servicedesk
Type:
task
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: whimboo, Assigned: hlangi)

Details

Jason, when you connect to the box release1-osx-107.qa.mtv1.mozilla.com you will see nothing. It's just a black screen. Can you please figure out what's going on there? User name to connect is 'qa'. Similar to the other boxes you have updated to 10.8 lately. Thanks.
(In reply to Henrik Skupin (:whimboo) from comment #0) > Jason, when you connect to the box release1-osx-107.qa.mtv1.mozilla.com you > will see nothing. It's just a black screen. Can you please figure out what's > going on there? User name to connect is 'qa'. Similar to the other boxes you > have updated to 10.8 lately. Thanks. release1-osx-107.qa.mtv1.mozilla.com isn't a machine I touched. I've touched: release6-osx-107.qa.mtv1.mozilla.com (Mozmill CI) release7-osx-107.qa.mtv1.mozilla.com (Mozmill CI) release8-osx-107.qa.mtv1.mozilla.com (Mozmill CI) This sounds like a problem related to bug 774609, not the OS X 10.8 issue.
Assignee: jsmith → nobody
Status: ASSIGNED → NEW
Assignee: nobody → desktop-support
Component: Infrastructure → Server Operations: Desktop Issues
Product: Mozilla QA → mozilla.org
QA Contact: tfairfield
Version: unspecified → other
No-one said that this is related to the OS X 10.8 installation request.
Assignee: desktop-support → henry
Same happens for release3-osx-107.qa.mtv1.mozilla.com. So I can't login via the wanted password by screensharing but via ssh. Not sure why but I probably can figure that out myself tomorrow.
Summary: Screen sharing shows black screen for release1-osx-107.qa.mtv1.mozilla.com → Screen sharing shows black screen for release1-osx-107.qa.mtv1.mozilla.com and release3-osx-107.qa.mtv1.mozilla.com
Sorry mixed up the bugs.
Summary: Screen sharing shows black screen for release1-osx-107.qa.mtv1.mozilla.com and release3-osx-107.qa.mtv1.mozilla.com → Screen sharing shows black screen for release1-osx-107.qa.mtv1.mozilla.com
Henrik, let me know if there's any action that can be done from desktop support here, otherwise we can push this to a Mozilla QA que.
So I've looked around and found: http://www.remotemacserver.com/?p=41 Looks like it did the trick. I can login now again and the black screen is gone. I call this fixed now. Sorry for the noise, I could have searched for it right away.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → FIXED
Product: mozilla.org → Infrastructure & Operations
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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