Closed Bug 777473 Opened 13 years ago Closed 12 years ago

compact folder erases email folder content (linux)

Categories

(Thunderbird :: Folder and Message Lists, defect)

13 Branch
x86_64
Linux
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 674742

People

(Reporter: fabiohmagnoni, Unassigned)

Details

(Keywords: dataloss)

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:15.0) Gecko/20120716 Firefox/15.0a2 Build ID: 20120716070014 Steps to reproduce: Thunderbird asks to compress the folders and emails. Actual results: The email content was erased Expected results: Can open the emails normally
According to the user here at FISL this is happening to, the hard drive is full.
This should not happen. The compress/compating operation makes a copy of the folder it is compacting and if it does not succeed (e.g. due to disk space) it should just kill the copy and leave the original folder in tact. Can you see if there are any temporary files created in the filesystem directory where your mail folders are stored? If you do not know the path, see account settings->server settings -> Local directory field. The temporary files can have names like nsmail.tmp or something like that.
(In reply to :aceman from comment #2) > Can you see if there are any temporary files created in the filesystem directory > where your mail folders are stored? If you do not know the path, see account > settings->server settings -> Local directory field. > The temporary files can have names like nsmail.tmp or something like that. ace, is this not a potential dupe, given our current (newer) understanding of backend bugs?
Flags: needinfo?(fabiohmagnoni)
Flags: needinfo?(acelists)
I am not sure. I vaguely remember somebody like Hiro or Chiaki to patch something like this in the past.
Flags: needinfo?(ishikawa)
Flags: needinfo?(hiikezoe)
Flags: needinfo?(acelists)
Severity: normal → critical
Keywords: dataloss
Summary: compress folder and erase email content → compact folder erases email folder content
I guess that this bug is duplicated of bug 674742 if this issue has never been happened on the latest version.
Flags: needinfo?(hiikezoe)
thanks! fabiohmagnoni, please reopen the bug if you see it happen when using a current version
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Flags: needinfo?(ishikawa)
Flags: needinfo?(fabiohmagnoni)
Resolution: --- → DUPLICATE
Summary: compact folder erases email folder content → compact folder erases email folder content (linux)
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