Closed
Bug 777473
Opened 13 years ago
Closed 12 years ago
compact folder erases email folder content (linux)
Categories
(Thunderbird :: Folder and Message Lists, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 674742
People
(Reporter: fabiohmagnoni, Unassigned)
Details
(Keywords: dataloss)
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:15.0) Gecko/20120716 Firefox/15.0a2
Build ID: 20120716070014
Steps to reproduce:
Thunderbird asks to compress the folders and emails.
Actual results:
The email content was erased
Expected results:
Can open the emails normally
Comment 1•13 years ago
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According to the user here at FISL this is happening to, the hard drive is full.
This should not happen. The compress/compating operation makes a copy of the folder it is compacting and if it does not succeed (e.g. due to disk space) it should just kill the copy and leave the original folder in tact. Can you see if there are any temporary files created in the filesystem directory where your mail folders are stored? If you do not know the path, see account settings->server settings -> Local directory field.
The temporary files can have names like nsmail.tmp or something like that.
Comment 3•12 years ago
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(In reply to :aceman from comment #2)
> Can you see if there are any temporary files created in the filesystem directory
> where your mail folders are stored? If you do not know the path, see account
> settings->server settings -> Local directory field.
> The temporary files can have names like nsmail.tmp or something like that.
ace, is this not a potential dupe, given our current (newer) understanding of backend bugs?
Flags: needinfo?(fabiohmagnoni)
Flags: needinfo?(acelists)
I am not sure. I vaguely remember somebody like Hiro or Chiaki to patch something like this in the past.
Flags: needinfo?(ishikawa)
Flags: needinfo?(hiikezoe)
Flags: needinfo?(acelists)
Updated•12 years ago
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Severity: normal → critical
Keywords: dataloss
Summary: compress folder and erase email content → compact folder erases email folder content
Comment 5•12 years ago
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I guess that this bug is duplicated of bug 674742 if this issue has never been happened on the latest version.
Flags: needinfo?(hiikezoe)
Comment 6•12 years ago
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thanks!
fabiohmagnoni, please reopen the bug if you see it happen when using a current version
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Flags: needinfo?(ishikawa)
Flags: needinfo?(fabiohmagnoni)
Resolution: --- → DUPLICATE
Summary: compact folder erases email folder content → compact folder erases email folder content (linux)
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Description
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