778775 - Adobe Flash Player v11.3.300.265 crashed while playing online game at bubbleshooter.net

Status: RESOLVED DUPLICATE of bug 768873

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[xircal]

Attachment: crash.png

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:14.0) Gecko/20100101 Firefox/14.0.1
Build ID: 20120713134347

Steps to reproduce:

Played an online Flash game at http://www.bubbleshooter.net/ 

A report was submitted: https://crash-stats.mozilla.com/report/index/bp-e77d673f-91a0-448a-982c-6d68b2120730


Actual results:

The game terminated unexpectedly and a message appeared on screen that the Flash Player had crashed.


Expected results:

The Flash Player should not have crashed.

Comment 1

[xircal]

Windows Live Messenger (latest version for Windows XP) was running at the time the game crashed.

Comment 2

[xircal]

Have just updated Flash to 11.3.500.268

Comment 3

[xircal]

Sorry, typo. That should read 11.3.300.268

Comment 5

[Jeromie Clark]

The crash report you submitted is for Flash Player 11.3.300.265.

You can find the version you're running here: http://www.adobe.com/software/flash/about/

I'd recommend rebooting, then re-installing if you're still seeing the old version. 

I'm unable to reproduce this on my WinXP machine.  It would be helpful to get a few more details. 

1.) Can you reproduce this issue consistently, or did it just randomly happen once?
2.) Please go to Start > Run > dxdiag
    Save the output to a file, and attach it to this bug

Thanks!

Comment 6

[xircal]

(In reply to Jeromie Clark from comment #5)
> The crash report you submitted is for Flash Player 11.3.300.265.
> 
> You can find the version you're running here:
> http://www.adobe.com/software/flash/about/
> 
> I'd recommend rebooting, then re-installing if you're still seeing the old
> version. 
> 
> I'm unable to reproduce this on my WinXP machine.  It would be helpful to
> get a few more details. 
> 
> 1.) Can you reproduce this issue consistently, or did it just randomly
> happen once?
> 2.) Please go to Start > Run > dxdiag
>     Save the output to a file, and attach it to this bug
> 
> Thanks!

The crash only occurred once actually. I've already updated to the latest version of Flash and that seems to be stable. 

I can attach a dxdiag if you still want it, but it would seem superfluous right now.

Comment 7

[BMO Automation]

Version and milestone values are being reset to defaults as part of product refactoring.