Closed Bug 786237 Opened 12 years ago Closed 12 years ago

Babylon toolbar is empty after installation

Categories

(Firefox :: Extension Compatibility, defect)

x86
Windows XP
defect
Not set
normal

Tracking

()

RESOLVED INVALID

People

(Reporter: sbadau, Unassigned)

References

Details

Attachments

(1 file)

Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/17.0 Firefox/17.0 
BuildID: 20120827030549

After installing Babylon Toolbar from: http://babylon-toolbar.software.informer.com, I noticed that it was empty, no buttons or icons were present.

Reproduced this on Firefox 10.0.7 ESR, Firefox 15 and the latest Nighly, on Windows XP and Windows 7.
CCing Kev to see if there is some outreach we can do here.

CCing Alex to see if the block in bug 721264 might have caused this.
Which version of the toolbar is this?
(In reply to Anthony Hughes, Mozilla QA (:ashughes) from comment #2)
> CCing Alex to see if the block in bug 721264 might have caused this.

Likely not, as bug 721264 was never applied to the ESR from what I can see.
(In reply to Jorge Villalobos [:jorgev] from comment #3)
> Which version of the toolbar is this?

I have installed Babylon Limited Version 9.0.7 (r0) software which includes Babylon toolbar 1.5.0  for Firefox.
According to Babylon, this was caused by a faulty installer distributed by a third party. Please reopen if this can be reproduced with the installer from babylon.com
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WONTFIX
Mozilla/5.0 (Windows NT 6.1; rv:16.0) Gecko/20100101 Firefox/16.0

Babylon Toolbar is still empty after installation. The installer that I used was downloaded from:
http://www.babylon.com/systems/affiliates/landing/download.php
Status: RESOLVED → REOPENED
Resolution: WONTFIX → ---
Do you have steps to reproduce this problem?
(In reply to Jorge Villalobos [:jorgev] from comment #8)
> Do you have steps to reproduce this problem?

Steps to reproduce:
1. Launch Firefox
2. Download Babylon installer from 
http://www.babylon.com/systems/affiliates/landing/download.php
3. After the download is complete, go the Download Manager - right click on the download and select Open.
4. Close Firefox
5. In the Installer's Terms of Use page 
5.1 - uncheck the boxes "Make Babylon mu default search engine" and "Make Babylon search my homepage and new tab on my browser"
5.2 - check the box "Install Babylon Toolbar" and just follow the rest of the installation steps. 
6. After Firefox is launched - allow the installation of the 3 Babylon add-ons (Babylon Spelling and Proofreading, Babylon Toolbar and Babylon Translation Activation)
7. Restart Firefox.

Actual results:
After restarting Firefox Babylon Toolbar is empty on Win 7 32-bit. 
Tested also on Win Vista and the Toolbar is populated with buttons. 
On Win 7 64-bit - the Babylon Toolbar is displayed in the Add-ons Manager but is not present between the other Toolbars (in View Menu).
After clearing everything related to Babylon from my registry - I can't reproduce this issue anymore.
Status: REOPENED → RESOLVED
Closed: 12 years ago12 years ago
Resolution: --- → WORKSFORME
Resolution: WORKSFORME → INVALID
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