786247 - HTML5 videos can't be played with Babylon extensions enabled

Status: RESOLVED INCOMPLETE

(Firefox :: Extension Compatibility, defect)

Description

[Ioana (away)]

This issue reproduces back to Firefox 4.0, so it's most probably not a regression.

STR:
1. Install Babylon from herehttp://babylon-toolbar.software.informer.com/download/.
2. When Babylon starts Firefox, accept the install of its three extensions.
3. Go to http://www.youtube.com/html5 and join the HTML5 trial.
4. Search for a HTML5 video and try to play it.

Actual Results: One of the following always happens:
The video is not loaded and the Volume icon is missing from the video player.

The whole video player content is messed up - Please see the attachment for more details.

Comment 1

[Ioana (away)]

Attachment: content not loaded + missing button

Comment 2

[u279076]

Does this reproduce with older versions of the toolbar?

CCing Kev and Alex to see if there's any outreach we can do.

Comment 3

[Ioana (away)]

(In reply to Anthony Hughes, Mozilla QA (:ashughes) from comment #2)
> Does this reproduce with older versions of the toolbar?
> 
> CCing Kev and Alex to see if there's any outreach we can do.

Unfortunately, I can't verify with older versions of the toolbar. When trying to install old versions of Babylon, I keep getting the message that the trial period has ended although I didn't have those versions installed at all and Babylon doesn't appear anywhere in the Windows registry.

Comment 4

[Alex Keybl [:akeybl]]

Can we see if we are able to reproduce again? Babylon has had issues reproducing on their end.

Comment 5

[Ioana (away)]

(In reply to Alex Keybl [:akeybl] from comment #4)
> Can we see if we are able to reproduce again? Babylon has had issues
> reproducing on their end.

I tried to reproduce this issue again on Firefox 16 beta 3, on two Windows 7 32bit machines, with Babylon but it didn't reproduce.

Comment 6

[Jorge Villalobos [:jorgev] (he/him)]

It looks like we're missing clear steps to reproduce. Please reopen if you can find them.