Closed Bug 804240 Opened 12 years ago Closed 12 years ago

Enabling Firefox Messenger for Aurora causes Youtube video and controls to disappear

Categories

(Firefox Graveyard :: SocialAPI, defect)

Product:
Firefox Graveyard
Component:
SocialAPI
Version:
18 Branch
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 805331

People

(Reporter: coop, Unassigned)

Details

Steps to reproduce:
1) Install Facebook Messenger
2) Disable Facebook Messenger from the Options menu
3) Load up a YouTube video, hit play.
4) Re-enable Facebook Messenger from the Options menu. YouTube video continues to play (can hear audio), but video and controls disappear (black box where video/controls were before).

You don't strictly need to install/disable first. If the Messenger is installed and enabled, you'll get black boxes instead of videos on YouTube.

Will try it shortly on Beta and Nightly.
Does this happen with Flash video or HTML5 video? If it's the former, what version of Flash do you have installed?
(In reply to Chris Cooper [:coop] from comment #0) 
> Will try it shortly on Beta and Nightly.

YouTube video works as expected on Beta when the Messenger is installed and enabled. Can't get the Messenger to install on Nightly.
(In reply to Anthony Hughes, Mozilla QA (:ashughes) from comment #1)
> Does this happen with Flash video or HTML5 video? If it's the former, what
> version of Flash do you have installed?

This only happens with Flash video. HTML5 videos in YouTube still work with the Messenger installed.

Flash version is 11.4.402.287.
Can you try on a new profile? I'm not able to reproduce this locally in Beta, Aurora, or Nightly.
I can reproduce this on Nightly.  On a youtube video with flash, the video and controls don't show when the sidebar is visible, and then they appear if I hide the sidebar.
I have click to play enabled, not sure if it has anything to do with it; let me see
(In reply to Anthony Hughes, Mozilla QA (:ashughes) from comment #4)
> Can you try on a new profile? I'm not able to reproduce this locally in
> Beta, Aurora, or Nightly.

Sorry, should have mentioned this was with a new profile.

I would note that inline YouTube videos like, say, on Facebook display fine even with the Messenger enabled.

about:support info:

{
  "application": {
    "name": "Firefox",
    "version": "18.0a2",
    "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/18.0 Firefox/18.0",
    "supportURL": "http://support.mozilla.org/1/firefox/18.0a2/WINNT/en-US/"
  },
  "modifiedPreferences": {
    "browser.cache.disk.capacity": 358400,
    "browser.cache.disk.smart_size.first_run": false,
    "browser.cache.disk.smart_size.use_old_max": false,
    "browser.cache.disk.smart_size_cached_value": 358400,
    "browser.places.smartBookmarksVersion": 4,
    "browser.startup.homepage_override.buildID": "20121021042011",
    "browser.startup.homepage_override.mstone": "18.0a2",
    "extensions.lastAppVersion": "18.0a2",
    "gfx.direct3d.prefer_10_1": true,
    "network.cookie.prefsMigrated": true,
    "places.history.expiration.transient_current_max_pages": 104858,
    "privacy.sanitize.migrateFx3Prefs": true,
    "social.active": true,
    "social.enabled": true
  },
  "graphics": {
    "numTotalWindows": 1,
    "numAcceleratedWindows": 1,
    "windowLayerManagerType": "Direct3D 10",
    "adapterDescription": "NVIDIA GeForce GT 530",
    "adapterVendorID": "0x10de",
    "adapterDeviceID": "0x0de5",
    "adapterRAM": "1023",
    "adapterDrivers": "nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um",
    "driverVersion": "8.17.13.124",
    "driverDate": "4-3-2012",
    "adapterDescription2": "",
    "adapterVendorID2": "",
    "adapterDeviceID2": "",
    "adapterRAM2": "",
    "adapterDrivers2": "",
    "driverVersion2": "",
    "driverDate2": "",
    "isGPU2Active": false,
    "direct2DEnabled": true,
    "directWriteEnabled": true,
    "directWriteVersion": "6.1.7601.17789",
    "webglRendererMessage": [
      "no information"
    ],
    "info": {
      "AzureCanvasBackend": "direct2d",
      "AzureFallbackCanvasBackend": "cairo",
      "AzureContentBackend": "direct2d"
    }
  },
  "javaScript": {
    "incrementalGCEnabled": true
  },
  "accessibility": {
    "isActive": false,
    "forceDisabled": 0
  },
  "libraryVersions": {
    "NSPR": {
      "minVersion": "4.9.3 Beta",
      "version": "4.9.3 Beta"
    },
    "NSS": {
      "minVersion": "3.14.0.0 Basic ECC Beta",
      "version": "3.14.0.0 Basic ECC Beta"
    },
    "NSSUTIL": {
      "minVersion": "3.14.0.0 Beta",
      "version": "3.14.0.0 Beta"
    },
    "NSSSSL": {
      "minVersion": "3.14.0.0 Basic ECC Beta",
      "version": "3.14.0.0 Basic ECC Beta"
    },
    "NSSSMIME": {
      "minVersion": "3.14.0.0 Basic ECC Beta",
      "version": "3.14.0.0 Basic ECC Beta"
    }
  },
  "extensions": [
    {
      "name": "Feedback",
      "version": "1.2.2",
      "isActive": true,
      "id": "testpilot@labs.mozilla.com"
    },
    {
      "name": "Trend Micro NSC Firefox Extension",
      "version": "6.5.0.1234",
      "isActive": false,
      "id": "{22C7F6C6-8D67-4534-92B5-529A0EC09405}"
    }
  ]
}
Could this be HWA or GPU related? I'm testing this in a VM and not able to reproduce.
Not related to plugins.click_to_play and also not related to HW acceleration on my machine.

This is a layout or graphics bug but I'm not sure where to send it over

My flash version is:    
  File: NPSWF32_11_4_402_287.dll
  Version: 11.4.402.287
  Shockwave Flash 11.4 r402
FWIW I can't reproduce this on Beta in the same machine
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → DUPLICATE
Product: Firefox → Firefox Graveyard
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