Closed Bug 806319 Opened 12 years ago Closed 12 years ago

crash in pcpmngr-16.0.dll@0x30791 bundled with Babylon

Categories

(Firefox :: Extension Compatibility, defect)

Product:
Firefox
Component:
Extension Compatibility
Version:
16 Branch
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: scoobidiver, Unassigned)

References

Details

(Keywords: crash, Whiteboard: [startupcrash])

Crash Data

It's #43 top browser crasher in 16.0.2 and happens on startup. It's correlated to version 2.3.811.154: pcpmngr-16.0.dll@0x30791|Unhandled C++ Exception (133 crashes) 100% (133/133) vs. 0% (192/108649) pcpmngr-16.0.dll 0% (0/133) vs. 0% (2/108649) 2.3.787.43 100% (133/133) vs. 0% (190/108649) 2.3.811.154 99% (132/133) vs. 0% (481/108649) pcpmngr.dll 0% (0/133) vs. 0% (1/108649) 2.2.529.166 0% (0/133) vs. 0% (7/108649) 2.2.558.175 0% (0/133) vs. 0% (12/108649) 2.2.580.182 0% (0/133) vs. 0% (10/108649) 2.2.580.185 1% (1/133) vs. 0% (104/108649) 2.2.587.187 0% (0/133) vs. 0% (21/108649) 2.2.639.201 0% (0/133) vs. 0% (26/108649) 2.3.759.138 0% (0/133) vs. 0% (5/108649) 2.3.787.43 98% (131/133) vs. 0% (295/108649) 2.3.811.154 Signature pcpmngr-16.0.dll@0x30791 More Reports Search UUID ac550390-e11f-4b11-b9b5-87ccc2121028 Date Processed 2012-10-28 19:36:01 Uptime 1 Last Crash 23 seconds before submission Install Age 1.8 days since version was first installed. Install Time 2012-10-27 00:57:44 Product Firefox Version 16.0.2 Build ID 20121024073032 Release Channel release OS Windows NT OS Version 6.1.7600 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 28 stepping 10 Crash Reason Unhandled C++ Exception Crash Address 0x751096c3 User Comments no púedo entrar a firefox y me urge q puedo hacer! AdapterVendorID: 0x8086, AdapterDeviceID: 0xa011, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.14.10.2117 EMCheckCompatibility True Adapter Vendor ID 0x8086 Adapter Device ID 0xa011 Total Virtual Memory 2147352576 Available Virtual Memory 1993912320 System Memory Use Percentage 74 Available Page File 1217552384 Available Physical Memory 274100224 Frame Module Signature Source 0 KERNELBASE.dll RaiseException 1 pcpmngr-16.0.dll pcpmngr-16.0.dll@0x30791 2 pcpmngr-16.0.dll pcpmngr-16.0.dll@0x2f486 3 pcpmngr-16.0.dll pcpmngr-16.0.dll@0x5efbf 4 pcpmngr-16.0.dll pcpmngr-16.0.dll@0x5574f 5 pcpmngr-16.0.dll pcpmngr-16.0.dll@0x31100 6 pcpmngr-16.0.dll pcpmngr-16.0.dll@0x55747 7 pcpmngr-16.0.dll pcpmngr-16.0.dll@0x55773 8 pcpmngr-16.0.dll pcpmngr-16.0.dll@0x5576b 9 pcpmngr-16.0.dll pcpmngr-16.0.dll@0x5575b 10 pcpmngr-16.0.dll pcpmngr-16.0.dll@0x473c7 ... More reports at: https://crash-stats.mozilla.com/report/list?signature=pcpmngr-16.0.dll%400x30791
Fixed. You should see a drop in the crash-rate.
(In reply to Babylon Representative from comment #1) > Fixed. You should see a drop in the crash-rate. Yes indeed with only 9 crashes in 16.0.2.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
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