811107 - Cant print more than around 35 pages. (only with HWA)

Status: RESOLVED DUPLICATE of bug 717178

(Core :: Graphics, defect)

Description

[Michael Grauvogl]

Attachment: firefox.PNG

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11

Steps to reproduce:

I try to print larger pages. What doesnt work. 


Actual results:

If i want to print larger pages. Like my ebay invoice with around 100 pages (no pdf, no Adobe Reader). Firefox 16.0.2 and older versions hold on by page number 35 (+-2 pages) (firefox.png). Now i must close the printing window to solve this problem. But Firefox doesnt run stable after that and have many bugs. The most are graphical. I try this many times with my brother printer and with a pdf printer. Dont have this problem with other browsers(ie, chrome). Same problem after firefox reset. Use Windows 7 Ultimate 64-bit.


Expected results:

It would be very nice if someone can solve this problem. This is my first time, that i report a bug and hope that i made everything correct. Thanks

Comment 1

[Matthias Versen [:Matti]]

I don't think that we can test this as a 100 invoice from ebay is not something that common.
Do you know a different and public  page that is causing this issue ?

Comment 2

[Michael Grauvogl]

Hi, i think you missunderstand me. The ebay invoice was a example. I have this problem pwith each large website. If i rint a large website with firefox and it has more than around 35 pages the printing doesnt work. If you look on the picture/attatchment you see that the printing process stop at 58% with page 35.
I hope that you can understand what i mean. My english is not the best.

Comment 3

[Matthias Versen [:Matti]]

You have given us one specific example and that's ebay. "each large page" isn't specific enough.
I'm asking for a public example URL so that we can test this with the same page where you get the issue.

Comment 4

[Ioana (away)]

This works fine for me on all platforms.

Michael, please answer Matthias' request. Without a link to an example where you could reproduce this issue we cannot confirm the bug.

Comment 5

[Michael Grauvogl]

Attachment: non printable html

Comment 6

[Michael Grauvogl]

The HTML file i added to the attachment ist not printable and hold on by 58%.

Comment 7

[Matthias Versen [:Matti]]

Thanks for the testcase !

I can confirm a freeze either after a complete print or during printing with 
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0 and printing the testcase to the MS XPS writer.
The hang is with zero CPU and without memory grow.

My GPU:
Adapter Description Intel(R) HD Graphics 4000
Adapter Description (GPU #2)NVIDIA GeForce GT 630M

I can't test trunk because I'm blocked by bug 810597 (currently recompiling).

Reporter: Is the printing working again if you disable the hardware acceleration in Firefox: (alt key)/Tools/options/advanced/general (Extras/Optionen/erweitert/Allgemein?) followed by a Firefox restart ?

In case that it fixes the issue, could you please post the graphic section (not everything) from about:support ?

Comment 8

[Matthias Versen [:Matti]]

and I forgot to ask: Is this a new issue with Firefox16.0.2 or do you had the same issue for example with Firefox15 ?

Comment 9

[Jonathan Kew [:jfkthame]]

This sounds like it might be a dupe of bug 717178.

Comment 10

[Matthias Versen [:Matti]]

You are right, thanks