812796 - Thunderbird does not recognize a secured link. re. https://www.dropbox.com/s/dsmb40l2dvw91h2/BRW169-FALL2012B.pdf

Status: RESOLVED INCOMPLETE

(Thunderbird :: Untriaged, defect)

Description

[cjpedron]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:16.0) Gecko/20100101 Firefox/16.0
Build ID: 20121024073032

Steps to reproduce:

https://www.dropbox.com/s/dsmb40l2dvw91h2/BRW169-FALL2012B.pdf




Actual results:

Web browser, Google Mail, sees this as a link, but Thunderbird does not.


Expected results:

The reader of the msg should be able to click the link from Thunderbird and go directly to the link defined document.

Comment 1

[Thomas D. (:thomas8)]

Sorry, we don't accept bugs without steps. Without such, it's not clear what you want. Feel free to reopen after providing detailed steps.

Comment 2

[Thomas D. (:thomas8)]

(In reply to Thomas D. from comment #1)
> Sorry, we don't accept bugs without steps. Without such, it's not clear what
> you want. Feel free to reopen after providing detailed steps.

...and detailed Actual and Expected results. "Sees this as a link"? Where? How?

Comment 3

[cjpedron]

First off...I'm completely confused by the hoops and circles I'm asked to jump through in order to find the 'steps' necessary to resolve this issue.

I've spent 45 minutes now just trying to find my way in a confusing laberynth of 'steps' via 'Persona', user names, pass words, reset etc.

Please just read what I've said above again and fix the problem. Otherwise I'll try another browser and see what I can do there. Sorry.

Carlo Pedron
c408 309-9507

Comment 4

[Thomas D. (:thomas8)]

cjpedron helpfully sent me some test msgs via pm, wherein I could not find any problems, all links correctly formatted in HTML part as <a href="..."> and working as expected, even in plaintext mode when viewing the plaintext part with plaintext links (msgreader-autolinkification).
-> wfm

(In reply to cjpedron from comment #3)
> First off...I'm completely confused by the hoops and circles I'm asked to
> jump through in order to find the 'steps' necessary to resolve this issue.
> I've spent 45 minutes now just trying to find my way in a confusing
> laberynth of 'steps' via 'Persona', user names, pass words, reset etc.

Perhaps there was a misunderstanding about the meaning of "steps". We are not asking for steps how to *solve* the problem. We need steps (numbered instructions) within TB how to *reproduce* your problem, because we can only solve it after we see it. We do *not* need user names, pass words, etc. 'Persona' is completely unrelated to this problem, assuming that you mean Persona addon for TB or FF (e.g. https://addons.mozilla.org/de/firefox/addon/personas-plus/).

> Please just read what I've said above again and fix the problem.

As long as we don't see the problem, we can't fix it... :|