813845 - [Bluetooth][BT-IOP] Unable to use bluetooth in 2011 Toyota Sienna

Status: RESOLVED FIXED

(Core :: DOM: Device Interfaces, defect)

Description

[Lawrence Mandel [:lmandel] (use needinfo)]

I was successful at pairing my unagi with the bluetooth system in my 2011 Toyota Sienna. However, after pairing, I was unable to:
1. initiate a call from the car's system
2. use the car's mic+speaker for a call initiated from the phone
3. stream audio to the car's speakers

Stable build 2012-11-14 09:49:28
Unagi

Comment 1

[Eric Chou [:ericchou] [:echou]]

It seems like a interoperability issue with the bluetooth car kit. We need more information to solve the bug. It would be nice if you could provide hcidump log.

HowTo: 

  (1) Attach your Unagi to a laptop.
  (2) Enable Unagi's Bluetooth.
  (3) Enter "adb shell hcidump dev0 --ascii > [log file name]" to save the log
  (4) Connect to your cat kit

Thanks in advance.

Eric

Comment 2

[Shawn Huang [:shawnjohnjr][:shuang] (as a happy gecko contributor)]

Hello Lawrence,
Because Toyota can install different model/OEM Bluetooth in car system. We might need more information to figure out. It will be very helpful if you can attach car kit photo for us, this can help us to identify which in-car system had been installed.
We need:
(1) Log that Eric previous requested
(2) Car kit photo
(3) How does car kit operate? Via voice command or buttons?

Thanks a lot.

Shawn

Comment 3

[Lawrence Mandel [:lmandel] (use needinfo)]

1. I had missed Eric's request. I'll grab a log today. 
2. Can you clarify what you mean by car kit photo? Do you mean a photo of the Sienna stereo? If you're looking for a photo of the Bluetooth module, I will have to locate it in the car before taking a pic (if it's accessible for a camera).
3. The kit operates by a combination of buttons and commands. Here is the process for making a call:
a. Click Bluetooth button on steering wheel, which results in audible prompt for command.
b. Say "Dial NUMBER", where NUMBER is the number to dial. Audible prompt for confirmation.
c. Click Bluetooth button on steering wheel, wait for audible prompt, say "Confirm".
d. Call should initiate at this point.

Comment 4

[Eric Chou [:ericchou] [:echou]]

Hi Lawrence,

> 3. The kit operates by a combination of buttons and commands. Here is the
> process for making a call:
> a. Click Bluetooth button on steering wheel, which results in audible prompt
> for command.
> b. Say "Dial NUMBER", where NUMBER is the number to dial. Audible prompt for
> confirmation.
> c. Click Bluetooth button on steering wheel, wait for audible prompt, say
> "Confirm".
> d. Call should initiate at this point.

Oh, unfortunately, currently we don't support "directly dial number" function, the only way to make a call from car kit/headset now is "redial the last number". Bug 820103 is filed to solve this, would you mind trying again after it lands? I think it will be done in early next week.

Many thanks,
Eric

Comment 5

[Lawrence Mandel [:lmandel] (use needinfo)]

I can certainly test once bug 820103 lands.

Bluetooth audio (#3 in the comment 0) also doesn't work. Playing music on the device plays the music using the device speaker not the car speakers. Is this expected?

Comment 6

[Lawrence Mandel [:lmandel] (use needinfo)]

FWIW, I just tried to grab a log but it seems that hcidump is not available on OSX. From comment 4 I take it that the source of the issue is known. If a log will still be useful I would appreciate any guidance as to how I can get one using OSX or Windows.

Comment 7

[Kyle Machulis [:qdot] [:kmachulis] (INACTIVE)]

You shouldn't need hcidump on OS X. You're supposed to be running it on the phone. Did you run the full "adb shell hcidump dev0 --ascii > [log file name]" command? Made sure adb is in your path when you did?

Comment 8

[Shawn Huang [:shawnjohnjr][:shuang] (as a happy gecko contributor)]

I want to see if we can check the Bluetooth UI to identify the possible model.
Bluetooth module might not accessible. It usually integrated into CD/DVD/Navigator. However, it might be helpful if we can see the Bluetooth UI. From my experience with Toyota, some high-end (premium version) model installed kit with LCD touch screen user interface, usually this type car kit supports A2DP.This kind of model supports both voice command and touch screen interaction.
The other car kit model for entry level could be integrated and accept "Voice command" button on steering wheel and user only can use voice command to do "Dial", "Re-dial", "Phonebook dial".
Currently b2g not yet support A2DP function. So Bluetooth stereo audio does not work if you want to play music from car audio.
However, we need to confirm this kit come with bluetooth stereo function.
Lawrence, can you take a photo for Sienna stereo?
Thank you.

Comment 9

[Lawrence Mandel [:lmandel] (use needinfo)]

(In reply to Kyle Machulis [:kmachulis] [:qdot] from comment #7)
> You shouldn't need hcidump on OS X. You're supposed to be running it on the
> phone. Did you run the full "adb shell hcidump dev0 --ascii > [log file
> name]" command? Made sure adb is in your path when you did?

That's exactly what I did. The result was a log file that contained a single like about being unable to locate hcidump. Is this utility available as part of the beta builds?

(In reply to Shawn Huang from comment #8)
> I want to see if we can check the Bluetooth UI to identify the possible
> model.
> Bluetooth module might not accessible. It usually integrated into
> CD/DVD/Navigator. However, it might be helpful if we can see the Bluetooth
> UI. From my experience with Toyota, some high-end (premium version) model
> installed kit with LCD touch screen user interface, usually this type car
> kit supports A2DP.This kind of model supports both voice command and touch
> screen interaction.

I don't have a touch screen in my car.

> The other car kit model for entry level could be integrated and accept
> "Voice command" button on steering wheel and user only can use voice command
> to do "Dial", "Re-dial", "Phonebook dial".
> Currently b2g not yet support A2DP function. So Bluetooth stereo audio does
> not work if you want to play music from car audio.
> However, we need to confirm this kit come with bluetooth stereo function.
> Lawrence, can you take a photo for Sienna stereo?
> Thank you.

Here is a link to an shot of my car stereo.

http://media.ed.edmunds-media.com/toyota/sienna/2011/oem/2011_toyota_sienna_passenger-minivan_se-8-passenger_cc_oem_3_500.jpg

The car does include Bluetooth stereo function and I am able to use my Android phone for both phone calls and to listen to music through the car's stereo system via Bluetooth.

Comment 10

[Shawn Huang [:shawnjohnjr][:shuang] (as a happy gecko contributor)]

From the screen shot, it looks like the kit named "Denso 08 Audio" Bluetooth module with no touch screen.

Comment 11

[Shawn Huang [:shawnjohnjr][:shuang] (as a happy gecko contributor)]

Hi Lawerence,
Dial number issue shall be resolved. Would you please help to verify see if you still can see the problem?
Thanks.

https://hg.mozilla.org/releases/mozilla-b2g18/rev/1c29910bacf2

Shawn

Comment 12

[Lawrence Mandel [:lmandel] (use needinfo)]

I can successfully place a call using my car's handsfree kit with the 20130108070203 stable build. I did hit another issue when placing the call, which I've logged in bug 828810.