Mobile directv.com (directtv.com) does not work in mobile

RESOLVED FIXED

Status

RESOLVED FIXED
6 years ago
2 years ago

People

(Reporter: johns, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [webkitcss][needsdiagnosis][serversniff] [country-us], URL)

(Reporter)

Description

6 years ago
From the investigation into a handful of broken mobile sites in bug 811421

directv.com is using multiple CSS transform features specific to webkit, including CSSMatrix, webkitPoint, and window.convertPointFromNodeToPage. Without these the page fails to finish executing its startup JS or render.
Blocks: 834347
This seems to have improved somewhat (testing in Desktop with relevant UA spoofs) - mobile site now at least renders, but not always nicely..
* Server-side sniffing doesn't consider FxOS a mobile browser
* Still lots of -webkit- prefixed CSS w/o equivalents
Whiteboard: [webkitcss][contactready][serversniff]
Whiteboard: [webkitcss][contactready][serversniff] → [webkitcss][contactready][serversniff] [country-us]
Reached out via website contact form under: Mobile Apps & Directv.com support. Email reference # is #140107-002256.

I'm working at Mozilla to solve web compatibility issues. We have noticed an issue with directv.com not working properly for some Mozilla Firefox mobile browsers. Could you please put me in contact with the right person within your organization to discuss the issue? This will likely be someone in Communications, Marketing or on a Technical team.

The details of the issue are documented on the Mozilla bug tracker: https://bugzilla.mozilla.org/show_bug.cgi?id=815374

Thank you for your time
Assignee: nobody → astevenson
Status: NEW → ASSIGNED
Whiteboard: [webkitcss][contactready][serversniff] [country-us] → [webkitcss][sitewait][serversniff] [country-us]
Ticket was created but no response, sending a follow up.
Standard response from CS, no update yet.
Firefox OS      -> Desktop
Firefox Android -> Mobile (broken layout due to webkit css only)
iOS             -> Mobile

They are using sencha-touch btw.
Assignee: astevenson → nobody
Status: ASSIGNED → NEW
Whiteboard: [webkitcss][sitewait][serversniff] [country-us] → [webkitcss][contactready][serversniff] [country-us]
Still the same as of today. No high hopes for this one.
fixed by layout.css.prefixes.webkit;true
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → FIXED

Comment 9

2 years ago
Fierfox 51.0 in mobile.
Scrolls failed to complete normally in portrait mode.
Users can not view application screens in landscape mode.
Reopening to investigate.
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Whiteboard: [webkitcss][contactready][serversniff] [country-us] → [webkitcss][needsdiagnosis][serversniff] [country-us]
I think we can keep this closed. The issue as described in Comment #9 is being investigated in Bug 1338128.
Status: REOPENED → RESOLVED
Last Resolved: 3 years ago2 years ago
Resolution: --- → FIXED
See Also: → bug 1338128
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