820549 - Prepare redirects for SuMoMo KB articles i.e. support.mozillamessaging.com/[locale]/kb/[title] to SUMO support.mozilla.org/[locale]/kb/[title]

Status: VERIFIED FIXED

(support.mozilla.org :: Knowledge Base Software, task, P2)

Description

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

Prepare redirects for SuMoMo to SUMO Migration:

sample redirect:

support.mozillamessaging.com/[locale]/kb/[title] 
to 
https://support.mozilla.org/[local]/kb/[title]
e.g. 
https://support.mozillamessaging.com/en-US/kb/compacting-folders
will redirect to:
https://support.mozilla.org/en-US/kb/compacting-folders

Comment 1

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

(of course we wouldn't turn the redirects until the SuMoMo to SUMO migration is completely tested and live!!!)

assigning to :sancus for feasiblity study :-) and then i guess :gozer would actually do it!

Comment 2

[Ricky Rosario [:rrosario, :r1cky]]

We can't really do this until we land the migrations. Tentatively moving this to the sprint after.

I assume we just want to redirect support.mozillamessaging.com/* to support.mozilla.com/* ?

This is something that IT will probably have to do for us.

Comment 3

[Ricky Rosario [:rrosario, :r1cky]]

(In reply to Ricky Rosario [:rrosario, :r1cky] from comment #2)
> I assume we just want to redirect support.mozillamessaging.com/* to
> support.mozilla.com/* ?

Actually, support.mozillamessaging.com/ should go to support.mozilla.org/products/thunderbird

Hopefully there aren't any other special cases.

Comment 4

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

> 
> Actually, support.mozillamessaging.com/ should go to
> support.mozilla.org/products/thunderbird
> 

please and thank-you and happy new year !

Comment 5

[Ricky Rosario [:rrosario, :r1cky]]

I assume this is an IT bug for creating the support.mozillamessaging.com redirects? Making 1pt to specify them and create the appropriate IT bug.

Comment 6

[Ricky Rosario [:rrosario, :r1cky]]

This missed 2014.3, we aren't ready to redirect yet. Moving to 2014.4

Comment 7

[Ton [:Tonnes]]

I just made an article edit to use a relative URL for the new support section link, as we usually do (e.g. with /support/firefox etc).

Could anyone approving it also check the mzla url and fix it? I think it points to the en-US version.

Comment 8

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

Assigning this to Gozer to do this. Gozer please do these redirects on Wednesday 26 February 2014. 

:gozer to recap here are the redirects for the KB (knowledge base, forum and GS redirects are in bug 976933)

1. support.mozillamessaging.com/ should redirect to support.mozilla.org/products/thunderbird

2. support.mozillamessaging.com/[locale]/kb/[title] 
to 
https://support.mozilla.org/[local]/kb/[title]
e.g. 
https://support.mozillamessaging.com/en-US/kb/compacting-folders
will redirect to:
https://support.mozilla.org/en-US/kb/compacting-folders

Comment 9

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

hi gozer if it's not to late, one more redirect please

3. redirect FROM:

support.mozillamessaging.com/kb/category/20
TO:

support.mozilla.org/products/thunderbird/how

Comment 10

[Philippe M. Chiasson (:gozer)]

Done.

Comment 11

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

tested it on about 5 articles, seems ok, thanks gozer!!!
Therefore, setting to verified (will create new bugs if necessary!)

Comment 12

[Ricky Rosario [:rrosario, :r1cky]]

All HTTPS sumomo urls are requesting LDAP credentials instead of redirecting right now. HTTP is working fine.

Comment 13

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

This is now working for HTTPS urls. I tested with en-us and DE. Setting to verified