822684 - On completion of a successful refund

Status: RESOLVED WONTFIX

(Marketplace Graveyard :: Payments/Refunds, defect, P2)

Description

[Wil Clouser [:clouserw]]

PayAndID-053

When Mozilla approves a refund (and it completes successfully) we want to let the developer know with an email.  Ask me for email contents when you get there.

For some countries (Spain) the DoRefund() will just return success and we can do this right then.  If the request goes into the Pending status we won't email the developer until a status ping comes back as successful from Bango (bug 822683).

Comment 1

[Wil Clouser [:clouserw]]

I'm making this more generic since on a successful refund we are also marking the receipt as invalid (bug 821906 I think) and we should remove the app from My Apps for the purchaser.

Comment 2

[Andy McKay]

I think My Apps is changing a lot here. I'm concerned its being co-opted for different things and there isn't a coherent plan of what it is any more :)

In the past it served as:
- a list of all your purchases and installs
- it would act as a launch pad for refunds and support
- it would still show refunded apps, but mark them as refunded
- it would show all in app transactions
- it would also serve as the landing point for the receipt URL in the web app receipts

It looks like its serving something different now. Doing something like "remove the app from My Apps" will break the receipt URL. Have we got a plan to put these use cases somewhere?

Here's the old use of this page: http://people.mozilla.com/~fligtar/marketplace/My%20Purchases.png

Comment 3

[Wil Clouser [:clouserw]]

-> andym.  He said he could talk to Maria about comment 2, but I'm CCing Maureen as she may have insight also.

Comment 4

[Maureen Hanratty]

Since refunds are currently manual (i.e. via email) the "My Apps" page does not need to act as a launch pad for refunds, show refunded apps, etc. at this time. For now it is sufficient to simply remove the app from "My Apps" when the refund has been successful.

Comment 5

[Andy McKay]

I would like to hold off on this until installed metrics are not using the Installed table.

Comment 6

[Andy McKay]

Sorry, thought monolith had flipped.

Comment 7

[Andy McKay]

The only thing left to do is remove from the Installed table. But I think we should do something like bug 968458, which renders this point moot.