Closed Bug 82630 Opened 24 years ago Closed 24 years ago

Crash occurs if browser left open after updating to new release

Categories

(Core Graveyard :: Installer: XPInstall Engine, defect)

defect
Not set
critical

Tracking

(Not tracked)

VERIFIED DUPLICATE of bug 85307
mozilla0.9.4

People

(Reporter: jimmykenlee, Assigned: dveditz)

References

Details

(Keywords: crash, Whiteboard: [smartupdate])

Build: 2001-05-24-09-trunk(WIN), 2001-05-24-08-trunk(MAC), 2001-05-23-08-trunk(LINUX) 1. Launch browser 2. Run update.html (ftp://sweetlou/products/client/seamonkey/windows/32bit/x86/2001-05-24-09-trunk/ update.html) 3. After successfully updating, leave the browser open RESULT: After about 20 min, a crash occurs. I think this would affect the success of website because nobody should feel comfortable with a product that has crashed after updating. And I believe this could affect many with slower modems like 56K since it seems that it would not be uncommon to start an update and return much later. I will try to narrow down where download UI broke. EXPECTED RESULT: No crash. Browser needs to be exited and restarted. Incident ID 30873902 Stack Trace nsXPInstallManager::OnStatus [d:\builds\seamonkey\mozilla\xpinstall\src\nsXPInstallManager.cpp, line 852] nsFTPChannel::OnStatus [d:\builds\seamonkey\mozilla\netwerk\protocol\ftp\src\nsFTPChannel.cpp, line 431] nsFtpState::StopProcessing [d:\builds\seamonkey\mozilla\netwerk\protocol\ftp\src\nsFtpConnectionThread.cpp, line 1776] nsFtpState::Process [d:\builds\seamonkey\mozilla\netwerk\protocol\ftp\src\nsFtpConnectionThread.cpp, line 584] nsFtpState::OnDataAvailable [d:\builds\seamonkey\mozilla\netwerk\protocol\ftp\src\nsFtpConnectionThread.cpp, line 406]
Adding keywords crash and nsbeta1. Nominating for Beta. This impacts all that are updating to the next point release from website. It is difficult for me to measure how many users may encounter this. But it is certain it will occur if users do leave their browsers open after updating. I found this by accident, but it still happened. I'll try to find more info.
Keywords: crash, nsbeta1
*** Bug 82629 has been marked as a duplicate of this bug. ***
Build 2001-03-20-06-Mtrunk(WIN) does not have a working progress meter. Build 2001-02-15-10-M0.8(WIN) does work.
Status: NEW → ASSIGNED
Keywords: nsbeta1nsbeta1+
Target Milestone: --- → mozilla0.9.2
Whiteboard: [smartupdate]
Build: 2001-06-05-03-0.9.1(MAC), 2001-06-05-04-0.9.1(LINUX), 2001-06-05-11-0.9.1(WIN) This is still reproducible. :-(
i think this is a beta stopper... but that's just my opinion :). makes us look bad. i know people have to reatart the browser anyway, but let's let them know that in a civil manner. not by crashing their browser on them!
If you use SmartUpdate, the completion page reminds you to restart browser-
pushing out. 0.9.2 is done. (querying for this string will get you the list of the 0.9.2 bugs I moved to 0.9.3)
Target Milestone: mozilla0.9.2 → mozilla0.9.3
Missed 0.9.3.
Target Milestone: mozilla0.9.3 → mozilla0.9.4
I'll investigate... This could be a case of the AIM registry getting regenerated or something along those lines. We may need to do the "delete file later" feature after all.
Assignee: syd → dveditz
Status: ASSIGNED → NEW
Keywords: nsBranch
Dan sez "Dupe of topcrash 85307, which was fixed." *** This bug has been marked as a duplicate of 85307 ***
Status: NEW → RESOLVED
Closed: 24 years ago
Keywords: nsBranchnsbranch
Resolution: --- → DUPLICATE
Bug 85307 has been verified. Marking this one verified!
Status: RESOLVED → VERIFIED
Product: Core → Core Graveyard
You need to log in before you can comment on or make changes to this bug.