836316 - Specify whether IMAP or SMTP test failed, after manual config

Status: RESOLVED WONTFIX

(Thunderbird :: Account Manager, enhancement)

Description

[Morten W. Petersen]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:18.0) Gecko/20100101 Firefox/18.0
Build ID: 20130116231921

Steps to reproduce:

I was test-configuring a new email account


Actual results:

I was testing the settings, and the only feedback from Thunderbird was that the whole account configuration was wrong


Expected results:

It should have specified whether it was the IMAP/POP3 or SMTP section that had incorrect settings :)

Comment 1

[Wayne Mery (:wsmwk)]

> It should have specified whether it was the IMAP/POP3 or SMTP section that had incorrect settings :)

please specify what you used for settings

Comment 2

[Morten W. Petersen]

The settings don't matter that much.  But the issue is that when I add a new email account and configure it manually (enter IMAP server and SMTP server settings) and press test, it doesn't say whether it was IMAP or SMTP testing that failed if it fails, so I don't know where to start changing settings to make it work.

If it said for example "IMAP server, connection failed" in addition to the general message about settings not working it would be a lot more useful, then I could go through the options for those settings.

If it doesn't say where the test failed, there are suddenly a lot more configuration and options to test.

Comment 3

[Wayne Mery (:wsmwk)]

> The settings don't matter that much.
it matters if you would like someone to test it - and we prefer to use data based on the reporter's test

Comment 4

[Morten W. Petersen]

Well, it isn't the settings that are the issue.  The issue is that, whatever the setting, IMAP server, port, encryption and authentication, and same for SMTP, if one setting among all those settings is wrong, one doesn't know where to start, because Thunderbird only says that setup failed.

Say for example I've got everything except port for SMTP correct and press test, and Thunderbird says test failed..  where do I know where to start?  I don't know whether it is the IMAP og SMTP settings that failed.

Comment 5

[Wayne Mery (:wsmwk)]

to state it more generally, please provide precise steps :)

Comment 6

[Morten W. Petersen]

Uhm..  this is a feature request / suggestion :)

Comment 7

[Wayne Mery (:wsmwk)]

> Uhm..  this is a feature request / suggestion :)
perhaps. but so what? not relevant.

not everyone has time to make up testcases where someone else (you) has already done so.

Comment 8

[:aceman]

I understand the problem and the request is valid.

Comment 9

[Wayne Mery (:wsmwk)]

Is this still an issue?

Comment 10

[Ben Bucksch (:BenB)]

It's a really minor issue.

(FTR: This is talking about Manual Config, not Advanced Config as aceman said. They are not the same!)

It's a really unclear bug report, but it asks us to show whether it's the IMAP config that failed, or the SMTP config. We wouldn't be able to tell you any more details than that. If you're manually entering the server config, you better know what you enter from an authorative source.

OTOH, the concrete error message that we show should already give sufficient hints at where to look. Hopfully, a proper error message would imply which one of the 2 protocols failed.

Most importantly, we do not even test SMTP servers, at this time. We only test IMAP servers. So, all error messages will always be about IMAP. Given that the only thing that this bug asks is to differentiate between IMAP and SMTP, that's the answer: They are always IMAP errors.

So, this should be a non-issue. I suggest WONTFIX.

Comment 11

[Alessandro Castellani [:aleca]]

I agree with Ben per comment 10.