842855 - Please prepare to make NT6.2 updates to FF19 manual only, temporarily

Status: RESOLVED FIXED

(Release Engineering :: General, defect)

Description

[Alex Keybl [:akeybl]]

Please make NT6.2 updates to FF19 manual only, temporarily. Thanks!

Comment 1

[Alex Keybl [:akeybl]]

Let's have one last checkpoint before pulling the trigger here. Re-summarizing.

Comment 2

[u279076]

Assigning myself as QA Contact. I'll test this once pushed.

Comment 3

[Rail Aliiev [:rail]]

Attachment: disable NT 6.2

Comment 4

[Alex Keybl [:akeybl]]

Based upon [1], ~72% of crashes are from unique users. [2] suggests that we've had 3360 crashes thus far, so 2419*(10 throttle factor) users is 24190 users impacted. This isn't a startup crash, so we'll go out with the block tomorrow (morning?) once we have more data.

[1] https://bugzilla.mozilla.org/show_bug.cgi?id=830531#c25
[2] https://crash-stats.mozilla.com/query/query?product=Firefox&version=Firefox%3A19.0&range_value=1&range_unit=weeks&date=02%2F20%2F2013+01%3A52%3A10&query_search=signature&query_type=contains&query=&reason=&build_id=&process_type=any&hang_type=any&do_query=1

Comment 5

[Nick Thomas [:nthomas] (UTC+12)]

Comment on attachment 715800 [details] [diff] [review]
disable NT 6.2

The Windows string looks fine, but why '18.0b6+' ? From reading the AUS code it'll compare that config version to the appVersion in the snippets, which is a bare NN.0 even for betas. So it'll probably still work but '19.0' seems clearer (and won't block any 18.0 beta users on Win8).

Comment 6

[[e-mail] (:bhearsum)]

This current patch will make updates for NT 6.2 100% impossible to obtain - not just manual. It will also affect beta, aurora, and nightly. We have two alternatives:
1) Fully throttle updates to all platforms
2) Fully disable updates to all Windows platforms (eg, not even manual updates would be available).

Alex, what say you?

Comment 7

[Justin Wood (:Callek)]

(In reply to Ben Hearsum [:bhearsum] from comment #6)
> This current patch will make updates for NT 6.2 100% impossible to obtain -
> not just manual. It will also affect beta, aurora, and nightly. We have two
> alternatives:
> 1) Fully throttle updates to all platforms

For reference, we are already planning to do this option at some time today, based on the relman go. (I have a patch at https://bugzilla.mozilla.org/attachment.cgi?id=715998)

Comment 8

[Rail Aliiev [:rail]]

Comment on attachment 715800 [details] [diff] [review]
disable NT 6.2

Should.stop.posting.patches.after.6pm. :)

Comment 9

[Alex Keybl [:akeybl]]

(In reply to Ben Hearsum [:bhearsum] from comment #6)
> This current patch will make updates for NT 6.2 100% impossible to obtain -
> not just manual. It will also affect beta, aurora, and nightly. We have two
> alternatives:
> 1) Fully throttle updates to all platforms
> 2) Fully disable updates to all Windows platforms (eg, not even manual
> updates would be available).
> 
> Alex, what say you?

Let's move forward with making updates for NT 6.2 impossible to obtain, and then backoff to manual only for all platforms at EOD. I think we've gotten enough data around bug 830531 at this point.

Comment 10

[[e-mail] (:bhearsum)]

Comment on attachment 715800 [details] [diff] [review]
disable NT 6.2

I think 19.0b1 would've worked too, but this is very temporary, should be fine.

Comment 11

[[e-mail] (:bhearsum)]

Comment on attachment 715800 [details] [diff] [review]
disable NT 6.2

➜  inc  cvs commit -m "bug 842855: Please prepare to make NT6.2 updates to FF19 manual only, temporarily. r=bhearsum, p=rail" config-dist.php 
Checking in config-dist.php;
/cvsroot/mozilla/webtools/aus/xml/inc/config-dist.php,v  <--  config-dist.php
new revision: 1.246; previous revision: 1.245
done
➜  inc  cvs tag AUS2_PRODUCTION config-dist.php 
W config-dist.php : AUS2_PRODUCTION already exists on version 1.245 : NOT MOVING tag to version 1.246
➜  inc  cvs tag -F AUS2_PRODUCTION config-dist.php
T config-dist.php

Comment 12

[u279076]

Confirmed that Windows 8 updates to Firefox 19.0 have been disabled and Windows 7 updates to Firefox 19.0 remain enabled.

Comment 13

[u279076]

(In reply to Anthony Hughes, Mozilla QA (:ashughes) from comment #12)
> Confirmed that Windows 8 updates to Firefox 19.0 have been disabled and
> Windows 7 updates to Firefox 19.0 remain enabled.

As expected this also affects pre-release builds. Firefox 18.0b6 did not find any updates.

Comment 14

[[e-mail] (:bhearsum)]

(In reply to Alex Keybl [:akeybl] from comment #9)
> (In reply to Ben Hearsum [:bhearsum] from comment #6)
> > This current patch will make updates for NT 6.2 100% impossible to obtain -
> > not just manual. It will also affect beta, aurora, and nightly. We have two
> > alternatives:
> > 1) Fully throttle updates to all platforms
> > 2) Fully disable updates to all Windows platforms (eg, not even manual
> > updates would be available).
> > 
> > Alex, what say you?
> 
> Let's move forward with making updates for NT 6.2 impossible to obtain, and
> then backoff to manual only for all platforms at EOD. I think we've gotten
> enough data around bug 830531 at this point.

The patch to do this is in bug 841908, for the record. Still waiting on the go for that, though.