Closed
Bug 847463
Opened 11 years ago
Closed 11 years ago
Top contributor dashboard busted
Categories
(support.mozilla.org :: Questions, task, P1)
support.mozilla.org
Questions
Tracking
(Not tracked)
RESOLVED
FIXED
2013Q1
People
(Reporter: atopal, Assigned: rrosario)
Details
(Whiteboard: u=contributor c=questions p=1 s=2013.5)
The contributor dashboard is supposed to list 10 names and base the ranking on the karma data of the last 3 month. Currently it's unclear what the ranking is based on and it's only listing 9 names instead of 10.
Comment 1•11 years ago
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I brought this up in https://etherpad.mozilla.org/sumo-2013-02-25 ... under Metrics: Review suspicious "helpful" votes on support forum, which is affecting Top10 and Top25 contributor rankings. Note Feb 18 post by madperson https://support.mozilla.org/en-US/forums/contributors/708886?last=50880&page=3#post-50878 "helpfulness votes spiked to 75% yesterday in the kpi chart"
Assignee | ||
Comment 2•11 years ago
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I don't know what the issue is here. Making this a 1pter assuming it's a lame bug. If it is a bigger issue, we should adjust that.
Whiteboard: u=contributor c=questions p= s=2013.5 → u=contributor c=questions p=1 s=2013.5
Assignee | ||
Updated•11 years ago
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Assignee: nobody → rrosario
Assignee | ||
Comment 3•11 years ago
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I verified that the users shown are indeed the correct top 9. So, far I can't figure out why it isn't showing 10. I wonder if there is a user that got deleted or deactivated later.
Comment 4•11 years ago
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(In reply to Ricky Rosario [:rrosario, :r1cky] from comment #3) > I verified that the users shown are indeed the correct top 9. Even Top 10 contributor MandoAtef * ...who got over 300 helpful votes for each of his answers in a single thread? (In fact, everyone who posted in that thread, up until Feb 17th, got over 300 votes for each answer.) https://support.mozilla.org/en-US/questions/950321 [*] https://support.mozilla.org/en-US/user/848037
Assignee | ||
Comment 5•11 years ago
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(In reply to Alice Wyman from comment #4) > (In reply to Ricky Rosario [:rrosario, :r1cky] from comment #3) > Even Top 10 contributor MandoAtef * ...who got over 300 helpful votes for > each of his answers in a single thread?= Well that is a different issue that we are trying to fix with rate limiting (bug 785850) and, potentially, an issue in how we determine top contributors.
Comment 6•11 years ago
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(In reply to Ricky Rosario [:rrosario, :r1cky] from comment #5) > (In reply to Alice Wyman from comment #4) > > (In reply to Ricky Rosario [:rrosario, :r1cky] from comment #3) > > Even Top 10 contributor MandoAtef * ...who got over 300 helpful votes for > > each of his answers in a single thread?= > > Well that is a different issue that we are trying to fix with rate limiting > (bug 785850) and, potentially, an issue in how we determine top contributors. In that case, I'll leave it to Kadir, Madalina, or someone else to file a new bug about how we determine top contributors ... or ask that the votes in https://support.mozilla.org/en-US/questions/950321 be deleted.
Comment 7•11 years ago
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(In reply to Ricky Rosario [:rrosario, :r1cky] from comment #3) > I verified that the users shown are indeed the correct top 9. So, far I > can't figure out why it isn't showing 10. I wonder if there is a user that > got deleted or deactivated later. There was a user who was deactivated (StelianPilici https://support.mozilla.org/en-US/user/833572 ). It looks like his account may have been deleted. Although I thought we didn't do that for db corruption/other funniness reasons. Jsocol has also strongly warned against deleting users in the past citing db problems. Ricky, is it possible to do a git bisect on the time range of 2/3/2013 to 2/11/2013? It looks like somewhere in that time someone may have altered the Top 10 Contributors code and caused this missing spot as a result. Or maybe the Top 10 code has to be rewritten to account for situations where users suddenly cease to exist? 2/11/13 looks to be the date this busted. Info for time range from: https://support.mozilla.org/en-US/forums/contributors/708886?page=3#post-50740 2/11/13 10:19pm CST Not completely. I have been hovering at #11 spot for a long while now because of user833572 (SilianPilici) taking up #6 spot and I am still at #11, yet I see dumdidadida who has not posted since November is at #10. 2/11/13 11:35pm CST Now, there is only 9 showing instead of the regular 10. Something is fishy now. And I also agree with James, dumdidadida is oddly up there - maybe he is getting helpfuls on old thread questions? Could somebody look into it?
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Comment 8•11 years ago
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(In reply to Noah (oldtimer) [:Noah] from comment #7) > There was a user who was deactivated (StelianPilici > https://support.mozilla.org/en-US/user/833572 ). It looks like his account > may have been deleted. I think this is the issue. If so this will fix it: https://github.com/mozilla/kitsune/commit/c9f471dd5f960d040e3fb73492a214daf5c620d8
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Comment 9•11 years ago
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This is fixed in prod now.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
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Description
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