Closed Bug 857753 Opened 13 years ago Closed 13 years ago

Firefox refuses to render any on-screen changes after hibernation

Categories

(Core :: Graphics: Layers, defect)

19 Branch
x86
Windows XP
defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: louis.roc, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0 Build ID: 20130307023931 Steps to reproduce: I, with FF launched and working, put my computer on "hibernate", then turn it back on. XP SP3, FF 19.0.2 Actual results: FF is still opened, as it should be, and can be minimized or closed. However, scrolling down, changing tab, opening any link, trying to type in the address bar won't do anything visually. The window will remain the same whatsoever. Switching windows will "update" the FF window, showing every new tab opened, and closed tab closed, but it won't update until you switch windows again. Expected results: FF should be working normally.
Summary: Firefox refuse to render any on-screen change after hibernation → Firefox refuses to render any on-screen change after hibernation
Summary: Firefox refuses to render any on-screen change after hibernation → Firefox refuses to render any on-screen changes after hibernation
Is your Issue reproducible when you disable the Hardware Acceleration under Options/Advanced/General and restart Firefox?
No, the issue does not happen if Hardware acceleration is disabled. Also, another bug stopped happening. Restarting FF after the issue described here happens used to cause the FF process to launch, but no actual windows to open. This issue also disappears with the option change.
Ok, thanks for Testing. So this seems to be a Hardware Acceleration Issue. Please post the Content of the "Important Modified Preferences" and "Graphics" Section you can get via "about:support" after you re-enabled Hardware Acceleration.
Mistake on my side, both bugs are still here.
Component: Untriaged → Graphics: Layers
Product: Firefox → Core
(In reply to XtC4UaLL [:xtc4uall] from comment #3) > Ok, thanks for Testing. So this seems to be a Hardware Acceleration Issue. > > Please post the Content of the "Important Modified Preferences" and > "Graphics" Section you can get via "about:support" after you re-enabled > Hardware Acceleration. Sorry for not answering sooner, the bug are still here whatever the hardware acceleration option is set to. But here's the information in case you need it: Paramètres de base de l'application Nom Firefox Version 19.0.2 Agent utilisateur Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0 Configuration de compilation about:buildconfig Extensions Nom Version Activée ID Adblock Plus 2.2.3 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} BetterPonymotes 59.95.3 true jid1-tHrhDJXsKvsiCw@jetpack Dictionnaires français 4.9 true fr-dicollecte@dictionaries.addons.mozilla.org DoNotTrackMe 2.2.6.110 true donottrackplus@abine.com DuckDuckGo Plus 0.2.25 true jid1-ZAdIEUB7XOzOJw@jetpack Flashblock 1.5.15.1 true {3d7eb24f-2740-49df-8937-200b1cc08f8a} Greasemonkey 1.7.1 true {e4a8a97b-f2ed-450b-b12d-ee082ba24781} LastPass 2.0.20 true support@lastpass.com Microsoft .NET Framework Assistant 0.0.0 true {20a82645-c095-46ed-80e3-08825760534b} Snap Links Plus 2.3.1 true snaplinks@snaplinks.mozdev.org Tab Slideshow 5.0 true {16466865-007f-4ce4-aeb5-a0aa8b34c61a} United States English Spellchecker 6.0 true en-US@dictionaries.addons.mozilla.org Wajam 1.26 true {5a95a9e0-59dd-4314-bd84-4d18ca83a0e2} X-notifier lite (for Gmail, Hotmail, Yahoo) 0.4 true xnotifier.lite@tobwithu.org Skype Click to Call 6.6.0.11664 false {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Préférences modifiées importantes Nom Valeur accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 1048576 browser.cache.disk.smart_size.enabled false browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.disk.smart_size_cached_value 358400 browser.places.smartBookmarksVersion 4 browser.startup.homepage_override.buildID 20130307023931 browser.startup.homepage_override.mstone 19.0.2 browser.tabs.warnOnClose false browser.tabs.warnOnOpen false dom.max_chrome_script_run_time 0 dom.mozApps.used true extensions.lastAppVersion 19.0.2 font.internaluseonly.changed true gfx.direct2d.disabled true keyword.URL http://duckduckgo.com/?q= layers.acceleration.disabled true network.cookie.prefsMigrated true places.database.lastMaintenance 1369161719 places.history.expiration.transient_current_max_pages 23465 plugin.disable_full_page_plugin_for_types application/pdf privacy.cpd.offlineApps true privacy.cpd.siteSettings true privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 0 security.disable_button.openDeviceManager false security.OCSP.disable_button.managecrl false security.warn_viewing_mixed false Préférences de user.js Votre dossier de profil possède un fichier user.jscontenant les préférences qui n'ont pas été créées par Firefox. Accélération graphique Date du pilote 2-29-2012 Description de la carte NVIDIA ION LE DirectWrite activé false (0.0.0.0) Fenêtres avec accélération graphique 0/1 Basic GPU #2 active false ID du périphérique 0x087f ID du vendeur 0x10de Pilotes de la carte nv4_disp RAM de la carte Unknown Rendu WebGL Google Inc. -- ANGLE (NVIDIA ION LE ) Version du pilote 6.14.12.9610 AzureCanvasBackend cairo AzureContentBackend none AzureFallbackCanvasBackend none JavaScript Ramasse-miettes incrémentiel true Accessibilité Activée false Empêcher l'accessibilité 0 Versions des bibliothèques Version minimale attendue Version utilisée NSPR 4.9.4 4.9.4 NSS 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSSMIME 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSSSL 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSUTIL 3.14.1.0 3.14.1.0
Is issue happening if you start Firefox in Safe Mode (Help - Restart with Add-ons Disabled)?
I can confirm this bug.
Are you still seeing this issue?
Flags: needinfo?(louis.roc)
Bug 873110 is similar to your issue and has been fixed in Firefox 23 Beta. Louis, could you install FF23 and confirm it's fixed, please. http://www.mozilla.org/en-US/firefox/all-beta.html
Whiteboard: closeme INCO 2013-08-15
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Flags: needinfo?(louis.roc)
Resolution: --- → INCOMPLETE
Whiteboard: closeme INCO 2013-08-15
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