Closed
Bug 859038
Opened 11 years ago
Closed 11 years ago
UI stops painting after resuming from sleep
Categories
(Core :: Graphics, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 873110
People
(Reporter: gary199301, Unassigned)
Details
After resuming from sleep, the UI stops painting (Firefox 21 beta). Links can still be opened and tabs selected, but painting is not done. Firefox has to be restarted to overcome the problem.
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Updated•11 years ago
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Component: Build Config → Untriaged
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Comment 1•11 years ago
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Please post the graphic section from about:support
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Reporter | |
Comment 2•11 years ago
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(In reply to Matthias Versen [:Matti] from comment #1) > Please post the graphic section from about:support Adapter Description ATI Radeon HD 5800 Series Adapter Driver saticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM 1024 Device ID 0x6899 Direct2D Enabledtrue DirectWrite Enabledtrue (6.2.9200.16492) Driver Date 12-19-2012 Driver Version 9.12.0.0 GPU #2 Activefalse GPU Accelerated Windows 1/1 Direct3D 10 Vendor ID 0x1002 WebGL Renderer Google Inc. -- ANGLE (ATI Radeon HD 5800 Series) AzureCanvasBackend direct2d AzureContentBackend direct2d AzureFallbackCanvasBackend cairo
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Updated•11 years ago
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Component: Untriaged → Graphics
Product: Firefox → Core
Firefox 21.0 final, Windows 7 Home Premium 64-bit, and I can confirm that the same is happening. After Windows wake up from sleep, Firefox UI doesn't update anymore.
Previous versions were working just fine. Today I installed this 21.0 update, and here I am searching for a solution.
Graphics
Adapter Description
Intel(R) G965 Express Chipset Family
Adapter Drivers
igdumd64 igdumdx32
Adapter RAM
Unknown
Device ID
0x29a2
Direct2D Enabled
Blocked for your graphics driver version.
DirectWrite Enabled
false (6.2.9200.16492)
Driver Date
9-23-2009
Driver Version
8.15.10.1930
GPU #2 Active
false
GPU Accelerated Windows
1/1 Direct3D 9
Vendor ID
0x8086
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) G965 Express Chipset Family)
AzureCanvasBackend
skia
AzureContentBackend
none
AzureFallbackCanvasBackend
cairo
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Comment 4•11 years ago
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Same happens for me as well. I've tried removing extensions and using safe mode, no difference.
Application Basics
Name
Firefox
Version
21.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.2.4
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Collusion
0.27
true
jid1-F9UJ2thwoAm5gQ@jetpack
Fast Dial
4.3.3
true
fastdial@telega.phpnet.us
Flash and Video Download
1.34
true
{bee6eb20-01e0-ebd1-da83-080329fb9a3a}
Flashblock
1.5.17
true
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
KeeFox
1.2.3
true
keefox@chris.tomlinson
NoScript
2.6.6.6
true
{73a6fe31-595d-460b-a920-fcc0f8843232}
Print pages to PDF
0.1.9.0
true
printPages2Pdf@reinhold.ripper
Rehost Image
1.5.10
true
rehostimage@engy.us
RightToClick
2.9.4
true
{cd617375-6743-4ee8-bac4-fbf10f35729e}
Self-Destructing Cookies
0.4.0.1
true
jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack
Stay-Open Menu
2.0.1
true
{3541c267-2580-4144-854e-2e05c8670121}
Tab Mix Plus
0.4.1.0
true
{dc572301-7619-498c-a57d-39143191b318}
Thumbnail Zoom Plus
2.4.3
true
thumbnailZoom@dadler.github.com
Abduction!
3.0.18
false
{b0e1b4a6-2c6f-4e99-94f2-8e625d7ae255}
BetterPrivacy
1.68
false
{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
Flash Block
4.20.13
false
{95ab36d4-fb6f-47b0-8b8d-e5f3bd547953}
Forecastfox
2.2.2
false
{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}
Ghostery
2.9.5
false
firefox@ghostery.com
Gmail Notifier (restartless)
0.3.0
false
jid0-GjwrPchS3Ugt7xydvqVK4DQk8Ls@jetpack
Mozilla Archive Format
2.0.9
false
{7f57cf46-4467-4c2d-adfa-0cba7c507e54}
Private Tab
0.1.3
false
privateTab@infocatcher
Reddit Enhancement Suite
4.2.0.2
false
jid1-xUfzOsOFlzSOXg@jetpack
Text Link
4.1.2013040601
false
{54BB9F3F-07E5-486c-9B39-C7398B99391C}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1024000
browser.cache.disk.smart_size.enabled
false
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage
chrome://fastdial/content/fastdial.html
browser.startup.homepage_override.buildID
20130511120803
browser.startup.homepage_override.mstone
21.0
browser.tabs.closeWindowWithLastTab
false
browser.tabs.warnOnClose
false
dom.disable_open_during_load
false
dom.max_chrome_script_run_time
0
dom.max_script_run_time
0
dom.mozApps.used
true
dom.w3c_touch_events.expose
false
extensions.lastAppVersion
21.0
font.internaluseonly.changed
false
gfx.blacklist.direct2d
4
gfx.blacklist.layers.direct3d9
4
network.cookie.cookieBehavior
1
network.cookie.prefsMigrated
true
network.dns.disablePrefetch
true
network.http.pipelining
true
network.prefetch-next
false
places.database.lastMaintenance
1371997703
places.history.expiration.transient_current_max_pages
69886
plugin.disable_full_page_plugin_for_types
application/pdf
privacy.cpd.cookies
false
privacy.cpd.extensions-sessionmanager
false
privacy.cpd.extensions-tabmix
false
privacy.cpd.sessions
false
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
Graphics
Adapter Description
AMD Radeon HD 6310 Graphics
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM
384
Device ID
0x9802
Direct2D Enabled
Blocked for your graphics card because of unresolved driver issues.
DirectWrite Enabled
false (6.2.9200.16492)
Driver Date
12-19-2012
Driver Version
9.12.0.0
GPU #2 Active
false
GPU Accelerated Windows
0/1 Basic Blocked for your graphics card because of unresolved driver issues.
Vendor ID
0x1002
WebGL Renderer
Google Inc. -- ANGLE (AMD Radeon HD 6310 Graphics)
AzureCanvasBackend
skia
AzureContentBackend
none
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.6
4.9.6
NSS
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSMIME
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSSL
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSUTIL
3.14.3.0
3.14.3.0
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Comment 5•11 years ago
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I have been hitting this as well. To be more specific I am placing my system into the ACPI S3 sleep state (i.e. Windows Sleep, not Hibernate). The problem just began recently, although I don't know which software update caused this regression.
When this happens it is as if the rendered contant isn't being copied to the display. Clicking on tabs has no visible effect, nor does scrolling, and pages with autoupdating content (either GIFs or javascript) fail to update. Even clicking on Tools\Add-ons fails to show the add-ons page.
However, clicking on one of the menus (File/Edit/View/History/Bookmarks/etc) will cause a single-shot update of the screen to occur. In other words I can change tabs, then click on the menu bar, and then the tab will visibliy switch. Same thing occurs with an auto-updating web page, clicking on the menu bar will cause the display to 'snap' to a new frozen display of what should be there.
Below is the system config:
Application Basics
Name
Firefox
Version
21.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
DownThemAll!
2.0.16
true
{DDC359D1-844A-42a7-9AA1-88A850A938A8}
Norton Toolbar
2012.5.14.2
true
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Norton Vulnerability Protection
11.3.0.9 - 5
true
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage
http://www.google.com/
browser.startup.homepage_override.buildID
20130511120803
browser.startup.homepage_override.mstone
21.0
browser.tabs.warnOnClose
false
dom.mozApps.used
true
dom.w3c_touch_events.expose
false
extensions.lastAppVersion
21.0
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1371966809
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
plugin.disable_full_page_plugin_for_types
application/pdf
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
AMD Radeon(TM) HD 6620G
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM
512
Device ID
0x9641
Direct2D Enabled
true
DirectWrite Enabled
true (6.2.9200.16492)
Driver Date
7-5-2011
Driver Version
8.861.1.2000
GPU #2 Active
false
GPU Accelerated Windows
2/2 Direct3D 10
Vendor ID
0x1002
WebGL Renderer
Google Inc. -- ANGLE (AMD Radeon(TM) HD 6620G )
AzureCanvasBackend
direct2d
AzureContentBackend
direct2d
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.6
4.9.6
NSS
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSMIME
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSSL
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSUTIL
3.14.3.0
3.14.3.0|
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Comment 6•11 years ago
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Today it wedged again, but this time the only tab that was open was the 'Firefox Health Report' page. The only other application running when the hang occurred was an instance of TextPad.
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Comment 7•11 years ago
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Can confirm bug is still present in Version 22.... and very reproducible on multiple machines I own.
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Comment 8•11 years ago
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Having problem on my machines too. One additional reproducible feature is that clicking twice on a systray icon will get the UI to repaint once. The problem may have started after a Java update -- is that possible?
Same here - on resume - some activities like new window work, typing in address bar gets stuck after 3-4 characters, UI hangs until restart
Graphics
Adapter DescriptionATI Radeon HD 5800 SeriesAdapter Driversaticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64Adapter RAM1024ClearType ParametersGamma: 2200 Pixel Structure: RGB ClearType Level: 50 Enhanced Contrast: 0 Device ID0x6899DirectWrite Enabledfalse (6.2.9200.16571)Driver Date9-27-2012Driver Version9.2.0.0GPU #2 ActivefalseGPU Accelerated Windows0/1 Basic Vendor ID0x1002WebGL RendererGoogle Inc. -- ANGLE (ATI Radeon HD 5800 Series)
AzureCanvasBackendskiaAzureContentBackendnoneAzureFallbackCanvasBackendcairo
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Comment 10•11 years ago
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I have had this problem since v21. Very annoying problem. I have used FF since v1 without any problem nearly as bad as this one. I may have to use another browser if this is not fixed.
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Comment 11•11 years ago
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Same here. I am currently at V22 and suffer from this bug on my 2 computers. I have seen this problem on and off for the last month. Flash and Java plugins are up to date. It is very annoying. If this issue does not get resolved soon, I will need to switch to another browser.
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Comment 12•11 years ago
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This bug appears to be a duplicate of bug 873110 which is reported resolved in FF23 beta. Can the original reporter confirm?
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Comment 13•11 years ago
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FF23 beta seems to work in a couple of initial tests - will report back within 24h if issue remains
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Reporter | |
Comment 14•11 years ago
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(In reply to Roberto Casula from comment #12) > This bug appears to be a duplicate of bug 873110 which is reported resolved > in FF23 beta. Can the original reporter confirm? I can confirm that for me, the bug is resolved in FF23 beta.
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Comment 15•11 years ago
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I can also confirm that for me, the bug is resolved in FF23 beta.
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Comment 16•11 years ago
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Thanks for the feedback.
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
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Comment 17•11 years ago
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Hi guys, I'm actually experiencing this in Firefox 24 Beta on OSX 10.8.4 ML. Has the fix made it upstream into the beta builds? Here's the graphics section from my about:support, let me know if you need anything else. Device ID 0x1189 GPU Accelerated Windows 2/2 OpenGL Vendor ID 0x10de WebGL Renderer NVIDIA Corporation -- NVIDIA GeForce GTX 670 OpenGL Engine windowLayerManagerRemote false AzureCanvasBackend quartz AzureContentBackend none AzureFallbackCanvasBackend none
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Comment 18•11 years ago
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Done: https://bugzilla.mozilla.org/show_bug.cgi?id=904958
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Description
•