Closed Bug 859206 Opened 7 years ago Closed 7 years ago
bugzilla etiquette should direct people to ask #bmo to take action
as we now have more than one person now who can deal with people breaking the bugzilla etiquette guidelines, we should instruct people to file a bug or ping someone in #bmo rather than contacting gerv directly.
The reason that document asks people to email me is that we don't want people making accusations about the behaviour of others in public; it merely inflames the situation, and related or unrelated parties feel compelled to weigh in to the argument. (See the sentence in the guidelines before the sentence in question!) So I don't think asking people to file a bug is the right thing. A ping in #bmo makes more sense to me ("Can I report a Bugzilla etiquette violation, please?" and then the conversation is taken to PM) if you think we need "better coverage" or something like that. I'm not opposed to change, although I haven't heard any complaints about the current system. Gerv
(In reply to Gervase Markham [:gerv] from comment #1) > I'm not opposed to change, although I haven't heard any complaints about the > current system. sorry i wasn't clear about this in my bug report .. i don't think the current system is broken, however i hear that even you sometimes take vacation, and i don't think it's fair on you to have to respond to these sorts of issues while basking in the sun on the shores of a far away land.
Severity: normal → trivial
I have been known to take holiday, yes :-) Although with two young children, the chances of it being in the sun on the shores of a far-away land are now somewhat slim... Should we switch to recommending a #bmo ping, then? Gerv
(In reply to Gervase Markham [:gerv] from comment #3) > Should we switch to recommending a #bmo ping, then? sounds reasonable :)
Summary: bugzilla etiquette should direct people to file bugs → bugzilla etiquette should direct people to ask #bmo to take action
How about this? Gerv
Assignee: nobody → gerv
Status: NEW → ASSIGNED
Attachment #735798 - Flags: review?(glob)
Comment on attachment 735798 [details] [diff] [review] Patch v.1 works for me, r=glob
Attachment #735798 - Flags: review?(glob) → review+
Committing to: bzr+ssh://bzr.mozilla.org/bmo/4.2/ modified extensions/BMO/template/en/default/pages/etiquette.html.tmpl Committed revision 8728. Gerv
Status: ASSIGNED → RESOLVED
Closed: 7 years ago
Resolution: --- → FIXED
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