859206 - bugzilla etiquette should direct people to ask #bmo to take action

Status: RESOLVED FIXED

(bugzilla.mozilla.org :: General, defect)

Description

[:glob ✱]

as we now have more than one person now who can deal with people breaking the bugzilla etiquette guidelines, we should instruct people to file a bug or ping someone in #bmo rather than contacting gerv directly.

Comment 1

[Gervase Markham [:gerv]]

The reason that document asks people to email me is that we don't want people making accusations about the behaviour of others in public; it merely inflames the situation, and related or unrelated parties feel compelled to weigh in to the argument. (See the sentence in the guidelines before the sentence in question!) So I don't think asking people to file a bug is the right thing. 

A ping in #bmo makes more sense to me ("Can I report a Bugzilla etiquette violation, please?" and then the conversation is taken to PM) if you think we need "better coverage" or something like that. I'm not opposed to change, although I haven't heard any complaints about the current system.

Gerv

Comment 2

[:glob ✱]

(In reply to Gervase Markham [:gerv] from comment #1)
> I'm not opposed to change, although I haven't heard any complaints about the
> current system.

sorry i wasn't clear about this in my bug report .. i don't think the current system is broken, however i hear that even you sometimes take vacation, and i don't think it's fair on you to have to respond to these sorts of issues while basking in the sun on the shores of a far away land.

Comment 3

[Gervase Markham [:gerv]]

I have been known to take holiday, yes :-) Although with two young children, the chances of it being in the sun on the shores of a far-away land are now somewhat slim...

Should we switch to recommending a #bmo ping, then?

Gerv

Comment 4

[:glob ✱]

(In reply to Gervase Markham [:gerv] from comment #3)
> Should we switch to recommending a #bmo ping, then?

sounds reasonable :)

Comment 5

[Gervase Markham [:gerv]]

Attachment: Patch v.1

How about this?

Gerv

Comment 6

[:glob ✱]

Comment on attachment 735798 [details] [diff] [review]
Patch v.1

works for me, r=glob

Comment 7

[Gervase Markham [:gerv]]

Committing  to: bzr+ssh://bzr.mozilla.org/bmo/4.2/                             
modified extensions/BMO/template/en/default/pages/etiquette.html.tmpl
Committed revision 8728. 

Gerv