86070 - install fail with error 5

Status: VERIFIED DUPLICATE of bug 56538

(SeaMonkey :: Installer, defect)

Description

[Evan]

From Bugzilla Helper:
User-Agent: Mozilla/4.75 [en] (Windows NT 5.0; U)
BuildID:    



Reproducible: Always
Steps to Reproduce:
1.run mozilla-win32-0.9.1-installer.exe
2.install
3.fails

Actual Results:  intall gives fail with error 5


Expected Results:  mozilla installed

end of wizard log:

[CurrentVersion]
     [244/316]	Create Registry Key: 
HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.1 (en) []
     [245/316]	Create Registry Key: 
HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.1 (en)\Main []
     [246/316]	Store Registry Value String: 
HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.1 (en)\Main [Install 
Directory]
     [247/316]	Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla 
0.9.1 []

     Install **FAILED** with error 5

     Install **FAILED** with error 5
     ** performInstall() returned: 5
     Finished Installation  06/15/2001 21:51:45

Comment 1

[Michael Hendy (Hendikins)]

Reporter: Have you tried installing Mozilla whilst logged in as "Administrator"?

Comment 2

[Evan]

yes I installed as administrator

Comment 3

[Keyser Sose]

Marking NEW.

Comment 4

[Daniel Veditz [:dveditz]]

Changing component, adding ssu. He squashed an identical-sounding bug quite a 
while back so may have some insights

Comment 5

[Sean Su]

hmmm... this is odd.  if this was to die with an error 5, it should had died on 
the first registry entry:
       [244/316]  Create Registry Key: 
HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.1 (en) []

This error is usually thrown because the installer does not have access to 
create:
     [247/316]  Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla 
0.9.1 []

under win2000 using the same account that you used to run the mozilla installer, 
run regedt32.exe from the command line and see if 
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla exists.  If it does not exist, see if you 
can create it by hand.

If it does exist, select it and see click on the secutiry menu and see if you 
have write permissions to it.

Comment 6

[Sean Su]

this bug looks alot like bug 56538.

Comment 7

[Samir Gehani]

*** This bug has been marked as a duplicate of 56538 ***

Comment 8

[Jimmy Lee]

Bug 56538 has been verified.  Marking this one verified.