86556 - don't show users the useless "unknown error, 80004005" alert

Status: VERIFIED FIXED

(MailNews Core :: Networking: NNTP, defect)

Description

[(not reading, please use [e-mail] instead)]

unknown error, 80004005 (I think I know why it happens for news)

one way to reproduce it is to start up mail, update the unread counts on the 
groups on a news servers.  (this happens automatically if your server is open 
at startup.)

wait for that connection to time out.  once you select a newsgroup, you'll get 
that message.

I'll do some debugging to figure more out.

don't dup this bug.   I know there are other "80004005" bugs.

Comment 1

[Skewer]

I think this is being displayed instead of the "Too many connections" error
message we all know and hate.

Comment 2

[[e-mail] (gone - use [e-mail] instead)]

Bug 73789 might be related to this.

Comment 3

[Benjamin Mucci]

I can get this error if I try to move a message while it's loading... see
attachment.

Comment 4

[Benjamin Mucci]

Attachment: error_80004005

Comment 5

[Toylet]

That error pops up easily, esp under Chinese endocing.

Comment 6

[jay garcia]

I can reproduce this 100%

In Mozilla, access any news server and group. In Windows 98, bring up WinIPcfg /
More Info / Release All. The "unknown error 80004005" pops right up every time.

Also, when in news, any group if I am idle for x number of minutes and click on
anything the error pops up. I don't know the actual value of " x " but I don't
think it important to know the actual elapsed idle time. 

Comment 7

[Jernej Srebrni?]

100% easy to reproduce
1.add a news server
2 do not subscribe to eny news group
3. double clik the server entry
4. !alert 80004005 unkonw error

:)

Comment 8

[Matthias Versen [:Matti]]

*** Bug 93447 has been marked as a duplicate of this bug. ***

Comment 9

[Daniel Veditz [:dveditz]]

This is happening for me with every post to a secure news server, for example
the group snews://secnews.netscape.com/netscape.netscape6.windows

I click send, the barber pole "sending" window comes up, I get this unknown
error, 80004005, I click OK and the message is sent. At least the messages *are*
getting through.

Comment 10

[Daniel Veditz [:dveditz]]

Adding to the annoyance the unknown error dialog is modal to the main mail
window, so I click send, the mail window pops on top with the alert, and after I
click OK the compose window comes back on top while it finishes sending.

Comment 11

[(not reading, please use [e-mail] instead)]

every time on a secure post is too much.  I'll go take a look.

Comment 12

[(not reading, please use [e-mail] instead)]

I don't get that error when I post.  (using the trunk.)

dveditz, anything special with your account?  where are your copies and folder 
prefs pointing to?

Comment 13

[(not reading, please use [e-mail] instead)]

the alert comes from here:

I'll continue to investigate what is firing PLEvent.

on suggestion, if the error isn't a "expected" error: NS_ERROR_UNKNOWN_HOST, or
NS_ERROR_CONNECTION_REFUSED, NS_ERROR_NET_TIMEOUT, don't throw up the alert.

it isn't useful to our users.  instead, we should assert (which is useful for
developers.)

nsMsgProtocol::OnStopRequest(nsMsgProtocol * const 0x05dbb4ec, nsIRequest *
0x05dc5140, nsISupports * 0x05da62a0, unsigned int 2147500037) line 330
nsNNTPProtocol::OnStopRequest(nsNNTPProtocol * const 0x05dbb4ec, nsIRequest *
0x05dc5140, nsISupports * 0x05da62a0, unsigned int 2147500037) line 1181
nsOnStopRequestEvent::HandleEvent() line 161
nsARequestObserverEvent::HandlePLEvent(PLEvent * 0x0567c2e4) line 64
PL_HandleEvent(PLEvent * 0x0567c2e4) line 590 + 10 bytes
PL_ProcessPendingEvents(PLEventQueue * 0x005040a0) line 520 + 9 bytes
_md_EventReceiverProc(HWND__ * 0x000f00c0, unsigned int 49449, unsigned int 0,
long 5259424) line 1071 + 9 bytes
USER32! 77e13eb0()
USER32! 77e1401a()
USER32! 77e192da()
nsAppShellService::Run(nsAppShellService * const 0x041aec60) line 425
main1(int 4, char * * 0x00484180, nsISupports * 0x00000000) line 1290 + 32 bytes
main(int 4, char * * 0x00484180) line 1599 + 37 bytes
mainCRTStartup() line 338 + 17 bytes
KERNEL32! 77e87903()

Comment 14

[Daniel Veditz [:dveditz]]

Yesterday it was every post to secnews, even after restarting the browser. Today
I'm not seeing it at all.

Comment 15

[(not reading, please use [e-mail] instead)]

Attachment: patch to prevent the user from ever seeing that alert.

Comment 16

[Scott MacGregor]

sr=mscott

Comment 17

[(not reading, please use [e-mail] instead)]

fixed.

now we just assert (in debug builds only.)

to test this, read some news postings and then use "ipconfig /release" to drop
you network connection.

Comment 18

[[e-mail] (gone - use [e-mail] instead)]

Verified FIXED (for the cases mentioned in this bug, and this bug alone).

Criteria: 

1.  Added a news server, didn't subscribe to any groups, double-clicked on the
server name, didn't receive Unknown Error.
2.  Forced my connection to the news server to drop, on Windows 2000 by using
ipconfig/release, then clicked on a message.  No Unknown Error.  Even did
ipconfig/renew, clicked on messages, Mozilla returned to normal behavior.  Mac
OS 9.1 and RedHat 7.1 - just unplugged my network drop, and clicked on news
postings.  No Unknown Error.  

Caveat: The normal connetion lost/timed-out errors were present.

Builds:

Mac OS 9.1 - 2001-08-13-08
RedHat 7.1 - 2001-08-13-08
Windows 2K - 2001-08-13-03

Comment 19

[(not reading, please use [e-mail] instead)]

*** Bug 80688 has been marked as a duplicate of this bug. ***

Comment 20

[scottputterman]

*** Bug 57057 has been marked as a duplicate of this bug. ***

Comment 21

[(not reading, please use [e-mail] instead)]

*** Bug 57591 has been marked as a duplicate of this bug. ***