879803 - User fails to receive the MT SMS. The user will be taken to the payment screen where the app will load indefinitely

Status: VERIFIED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect)

Description

[Vikas Nanda]

Attachment: ezboot-http.log

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0 (Beta/Release)
Build ID: 20130511120803

Steps to reproduce:

The user is unable to receive a MT SMS message. Instead the user will get stuck on the payment complete screen. 

Steps to reproduce:

1. Connect via wifi on the device.
2. Find a paid app and try to purchase it. 
3. Login into MP
4. Enter a Pin. 
5. The user will to directed to the page to confirm payment. 
6. Notice that once the user has selected to confirm payment they will be stuck on the processing payment screen. 


Actual results:

The user will not be asked to enter their mobile number. The user will be taken to the payment screen where the application will load indefinitely. 


Expected results:

The user should have been prompted to enter their mobile number.

Comment 1

[Vikas Nanda]

Attachment: Payment screen loads indefinatly

Comment 2

[Andy McKay]

on -dev

Comment 3

[Kumar McMillan [:kumar]]

thanks for the log; this is actually a dupe of bug 879387. It's not to do with the SMS, I don't think.

Comment 5

[Vikas Nanda]

Note that this issue occurs on FW 1.01

Comment 6

[krupa raj[:krupa]]

This sounds bad.

Comment 7

[Vikas Nanda]

Whoami info

Identity
User id: not identified
phone number: unknown
email: unknown
Wap.com unknown

Current connection

Operator: T-mobile Poland
IP: 213.158.217.254 (213.158.217.254.pat.umts.dynamic.t-mobile.pl)
Country: POL

Device

Browser: Mozilla Firefox 18.0
Operating system: Unknown
Type: Computer

Phone number: [phone]

Additional t-mobile-pl sim Phone number: [phone]

Comment 8

[Keir Kettle]

As this was marked as a dupe of bug 879387, which was assigned to Kumar - reassigning to him.

Comment 9

[Kumar McMillan [:kumar]]

Vikas, the steps to reproduce in this bug contradicts the screenshot that was uploaded in comment #1. The STR does not say you completed the payment yet the screenshot is only from a screen you'll seen upon completion.

Can someone upload a new screenshot of what they see? If the STR are invalid, please file a new bug.

Comment 10

[Vikas Nanda]

Kumar, 

This issue no longer occurs. The purchase goes through and the user is able to install the application. However the user fails to receive a MT SMS, I will open a new issue regarding this.