MTV-2JK Video Cable needs to be Replaced

RESOLVED FIXED

Status

Infrastructure & Operations
Servicedesk
RESOLVED FIXED
5 years ago
4 years ago

People

(Reporter: hlangi, Unassigned)

Tracking

Details

(Reporter)

Description

5 years ago
The DVI cable that runs through the wall from the camera to the vidyo box in JK needs to be replaced.
(Reporter)

Comment 1

5 years ago
Hey Timh,

One of our vidyo rooms in Mountain View is down, was having issues with the camera. After troubleshooting, we found the issue to be with the DVI cable. Let me how soon we can schedule someone to replace the DVI cable that runs through the wall that connects the camera to the vidyo box. Thanks.
Blocks: 724005

Comment 2

5 years ago
Hey Henry,

Is that cable DVI on the camera side and DisplayPort on the Vidyo side?  

Thanks,
Jared
(Reporter)

Comment 3

5 years ago
Hey Jared, a cable with DVI on both ends would probably work best since DVI is available on both the camera and vidyo box.

Comment 4

5 years ago
Hey Henry,

John Neff just went there and found an HDMI unplugged that fixed the issue. He says everything is all fixed up and you can clear out the work around gear you put in there.

Thanks!
Jared
(Reporter)

Comment 5

5 years ago
Awesome, thanks Jared.
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
Summary: Video Cable needs to be Replaced → MTV-2JK Video Cable needs to be Replaced
Product: mozilla.org → Infrastructure & Operations
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