891457 - FirefoxOS Dogfooding form

Status: RESOLVED FIXED

(bugzilla.mozilla.org :: General, defect)

Description

[Mark Côté [:mcote]]

A form for entering bugs from dogfooders would help out the User Advocacy folks.

The form should look roughly like this:

-----
What phone do you have? (And we'd probably need to update these as we
figure out which phones we're using)

o ZTE Open
o Alcatel One Touch
o LG

What version of Firefox OS are you running? (Please check settings >
device information > more information > OS version)

[           ]

Please summarize your issue in one sentence:

[           ]

Please describe your issue in more detail. If you have steps to
reproduce the problem, please include them here:

[                  ]
[                  ]
[                  ]
[                  ]
[                  ]

If your issue is associated with a specific app, which one?

[                  ]
----

Bugs should be filed under Boot2Gecko :: General.  A whiteboard flag should be added too, to track bugs filed with this form (TBD).

A custom post-submit page should be included instead of the regular (intimidating) show_bug.cgi page (exact content TBD).

Comment 1

[:glob ✱]

i've put a first revision of the form up on our development server for feedback:

  https://bugzilla-dev.allizom.org/form.fxos.dogfood

sample bug at:

  https://bugzilla-dev.allizom.org/show_bug.cgi?id=843864

> A whiteboard flag should be added too, to track bugs filed with this form (TBD).

for now i'm using "[dogfood]".

> A custom post-submit page should be included instead of the regular
> (intimidating) show_bug.cgi page (exact content TBD).

for now i just have "Thank you for submitting a Firefox OS bug report.".

Comment 2

[Matt Grimes [:Matt_G]]

Hey guys. This looks great! We are gathering feedback right now and will let you know.

Comment 3

[[:Cww]]

Ooops, sorry, this sort of slipped off my radar.

Ok: a few changes.

We should file bugs under Boot2Gecko::DogfoodTriage or something similar so we don't add the general Firefox OS workflow.

We're thinking of using it for all feedback so, the thankyou should be "Thank you for submitting feedback about Firefox OS. We'll link any bugs we file (or are already filed) as a result of this feedback to this report so you can be notified about their progress."

We should also warn users that information they submit will be public so don't put any private or personally identifying content.


Other than that, it looks good. Checking in with Tyler who will be running the dogfood program now, but I think we can go ahead with the changes above.

Comment 4

[Tyler Downer [He/Him]]

Looks good with Cheng's changes! :) Thanks!

Comment 5

[Mark Côté [:mcote]]

Sounds god. If it's a new component we'll need a description.  Something like "Untriaged bugs from the Firefox OS dogfooding program" maybe?  Also a reminder that you'll probably want to watch the component using the "Component Watching" tab in your User Preferences (once we've created it, of course. :)

Comment 6

[:glob ✱]

(In reply to [:Cww] from comment #3)
> We should file bugs under Boot2Gecko::DogfoodTriage or something similar so
> we don't add the general Firefox OS workflow.

please file a new bug in the administration component to add this component.
see https://wiki.mozilla.org/BMO/Requesting_Changes#Components for the requirements.

Comment 7

[:glob ✱]

tyler gave me a "good to go" over irc.

Committing to: bzr+ssh://[e-mail]/bmo/4.2/
modified .htaccess
missing extensions/BMO/template/en/default/bug/create/comment-bootgecko-partner.txt.tmpl
deleted extensions/BMO/template/en/default/bug/create/comment-bootgecko-partner.txt.tmpl
added extensions/BMO/template/en/default/bug/create/comment-fxos-dogfood.txt.tmpl
added extensions/BMO/template/en/default/bug/create/comment-fxos-partner.txt.tmpl
modified extensions/BMO/template/en/default/bug/create/create-bootgecko-partner.html.tmpl
added extensions/BMO/template/en/default/bug/create/create-fxos-dogfood.html.tmpl
added extensions/BMO/template/en/default/bug/create/created-fxos-dogfood.html.tmpl
missing extensions/BMO/template/en/default/bug/create/created-mozreps.html.tmpl
deleted extensions/BMO/template/en/default/bug/create/created-mozreps.html.tmpl
Committed revision 8908.

Comment 8

[:glob ✱]

this is now live at https://bugzilla.mozilla.org/form.fxos.dogfood

Comment 9

[Tyler Downer [He/Him]]

So we need to change wording of this, my apologies, but we had a name change all of a sudden. I'll file dependencies.