Closed
Bug 904280
Opened 11 years ago
Closed 11 years ago
Need to add 850 to extensions that ring when dialing 7911
Categories
(Infrastructure & Operations :: Telecom, task)
Infrastructure & Operations
Telecom
Tracking
(Not tracked)
VERIFIED
FIXED
People
(Reporter: pdang, Assigned: justdave)
Details
Please add Omar (extension 850) to receive calls from 7911.
Updated•11 years ago
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QA Contact: ravi → adam
Assignee | ||
Comment 1•11 years ago
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Not sure why this sat here so long :( Sorry about that.
For future reference, this is under "Hunt Lists" in the thirdlane UI, on the server where the phone you're adding is located. There's a hunt list in each office named "helpdesk-mtv" or "helpdesk-sfo" etc as appropriate for that office. the target phones are a multi-select list in there. Be careful to control-click or command-click to add people or you'll remove everyone else. Don't touch "helpdesk-all", that one actually answers x7911 and forwards to the ones in each office.
I've added x850 to helpdesk-mtv.
Assignee: server-ops-telecom → justdave
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
Reporter | ||
Comment 2•11 years ago
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(In reply to Dave Miller [:justdave] from comment #1)
> Not sure why this sat here so long :( Sorry about that.
>
> For future reference, this is under "Hunt Lists" in the thirdlane UI, on the
> server where the phone you're adding is located. There's a hunt list in
> each office named "helpdesk-mtv" or "helpdesk-sfo" etc as appropriate for
> that office. the target phones are a multi-select list in there. Be
> careful to control-click or command-click to add people or you'll remove
> everyone else. Don't touch "helpdesk-all", that one actually answers x7911
> and forwards to the ones in each office.
>
> I've added x850 to helpdesk-mtv.
Thanks, Dave. I'll keep that in mind next time.
Status: RESOLVED → VERIFIED
Updated•11 years ago
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Product: mozilla.org → Infrastructure & Operations
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Description
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