Closed Bug 904280 Opened 11 years ago Closed 11 years ago

Need to add 850 to extensions that ring when dialing 7911

Categories

(Infrastructure & Operations :: Telecom, task)

task
Not set
normal

Tracking

(Not tracked)

VERIFIED FIXED

People

(Reporter: pdang, Assigned: justdave)

Details

Please add Omar (extension 850) to receive calls from 7911.
QA Contact: ravi → adam
Not sure why this sat here so long :( Sorry about that. For future reference, this is under "Hunt Lists" in the thirdlane UI, on the server where the phone you're adding is located. There's a hunt list in each office named "helpdesk-mtv" or "helpdesk-sfo" etc as appropriate for that office. the target phones are a multi-select list in there. Be careful to control-click or command-click to add people or you'll remove everyone else. Don't touch "helpdesk-all", that one actually answers x7911 and forwards to the ones in each office. I've added x850 to helpdesk-mtv.
Assignee: server-ops-telecom → justdave
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
(In reply to Dave Miller [:justdave] from comment #1) > Not sure why this sat here so long :( Sorry about that. > > For future reference, this is under "Hunt Lists" in the thirdlane UI, on the > server where the phone you're adding is located. There's a hunt list in > each office named "helpdesk-mtv" or "helpdesk-sfo" etc as appropriate for > that office. the target phones are a multi-select list in there. Be > careful to control-click or command-click to add people or you'll remove > everyone else. Don't touch "helpdesk-all", that one actually answers x7911 > and forwards to the ones in each office. > > I've added x850 to helpdesk-mtv. Thanks, Dave. I'll keep that in mind next time.
Status: RESOLVED → VERIFIED
Product: mozilla.org → Infrastructure & Operations
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