[ux] File saving and opening is inconsistent in Australis

RESOLVED WONTFIX

Status

()

RESOLVED WONTFIX
5 years ago
5 years ago

People

(Reporter: smaug, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [Australis:P5][Australis:M?])

By default saving a file button is visible in the hamburger button, but
opening a file isn't. That is a very odd inconsistency in the UI.
Blocks: 870032
Whiteboard: [Australis:P?][Australis:M?]

Comment 1

5 years ago
Zhenshuo, what do you think?
Flags: needinfo?(zfang)
Whiteboard: [Australis:P?][Australis:M?] → [Australis:P5][Australis:M?]
Australis provides both an Open File and a Save Page button. Save Page is placed in our menu panel by default, but the Open File is located in our palette by default (not visible unless the user customizes it).

This is intentional. Not all actions need to have their complimentary action placed at the same visibility. A user has many more reasons to save a page than they do to open a file, so exposing these two actions with the same visibility would be counter-intuitive. Users who open files often can move the Open File button to the menu panel at their preference.
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Flags: needinfo?(zfang)
Resolution: --- → WONTFIX
Everything in palette is effectively not there at all for novice users.
I can't imagine my parents for example ever find it from there, and open file is rather basic thing.
Status: RESOLVED → REOPENED
Resolution: WONTFIX → ---

Comment 4

5 years ago
(In reply to Olli Pettay [:smaug] from comment #3)
> Everything in palette is effectively not there at all for novice users.
> I can't imagine my parents for example ever find it from there, and open
> file is rather basic thing.

I don't think novice users are likely to use "open file" with their web browser. Heck, I don't recall ever using it myself. It's not even in the app menu on Windows on current versions of Firefox. Anyway, let's check with the UX team.
Flags: needinfo?(zfang)
From my experience (looking from the back when novice users to something), open file is used, say
when an .html email attachment is saved locally and then opened.

Comment 6

5 years ago
(In reply to Olli Pettay [:smaug] from comment #5)
> From my experience (looking from the back when novice users to something),
> open file is used, say
> when an .html email attachment is saved locally and then opened.

People send .html files by email? I don't think I know anyone who does that. I know a lot of people who send HTML email (rather than plaintext), but nobody who attaches HTML files.

More generally, if I save a file locally, I'm much more likely to then use my email program's "downloads/saved files" UI to cmd-o/doubleclick/enter the file to open it in the default program, rather than having to look through directories to see where it was saved in the "open file" dialog of the program that is necessary to open it.
Second Jared. Also based on a heatmap study we did last year, save file does have more usage (6%) than open file (1%)

Heatmap Study link: https://blog.mozilla.org/ux/2012/06/firefox-heatmap-study-2012-results-are-in/
Flags: needinfo?(zfang)

Comment 8

5 years ago
Per comment #7.
Status: REOPENED → RESOLVED
Last Resolved: 5 years ago5 years ago
Resolution: --- → WONTFIX
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