Closed
Bug 926739
Opened 11 years ago
Closed 11 years ago
[Buri][Shira 52247][Contacts]Can't sync contacts with Gmail account
Categories
(Firefox OS Graveyard :: Gaia::Contacts, defect, P1)
Firefox OS Graveyard
Gaia::Contacts
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 926751
People
(Reporter: sync-1, Unassigned)
Details
Mozilla build ID:20130916041201 DEFECT DESCRIPTION: Can't sync contacts with Gmail account. REPRODUCING PROCEDURES: Description: Can't sync contacts with Gmail account. On start up and also after start up wizzard. On 2G/3G and Wi-Fi This feature works on Wi-Fi on 01008P SW EXPECTED BEHAVIOUR: Contacts should be sync with Gmail on 2G/3G and Wi-Fi ASSOCIATE SPECIFICATION: TEST PLAN REFERENCE: TOOLS AND PLATFORMS USED: USER IMPACT: 5/5 REPRODUCING RATE: High For FT PR, Please list reference mobile's behavior:
Dears, This is carrier blocking issue.
blocking-b2g: --- → leo?
Summary: [Buri][T-mobile 52247][Contacts]Can't sync contacts with Gmail account → [Buri][Shira 52247][Contacts]Can't sync contacts with Gmail account
Comment 3•11 years ago
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Jack, does this bug reproduce when you are using a build without data connection instability that's caused by Bug 888828?
Flags: needinfo?(liuyongming)
Comment 4•11 years ago
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Note for qawanted testing - be sure to test this with a TCL 1.1 partner build & Buri 1.1 Mozilla RIL for comparison.
I was able to repro this issue on 2/3G for partner build and mozRIL, but when connecting to our WPA-2 router everything works properly. Environmental Variables: Device: Buri 1.1 mozRIL BuildID: 20131016041201 Gaia: 680f3b86b1e4ff1411ece6ba397b8b0e56b4b31c Gecko: 3cbd02abb840 Version: 18.0 Environmental Variables: Device: Buri 1.1 9/30 Partner Build BuildID: 20130930155636 Gaia: f85fffbb33a3c88cb993d2b4abd3f29b88bb527d Gecko: Version: 18.0 Notes: This issue did not repro on 2/3G when using our AT&T SIMs so it does seem to be carrier specific.
Keywords: qawanted
Comment 6•11 years ago
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From shira carrier: we have been provided software for the One Touch Fire device last Friday. This software fixed the automatic time bug for Germany and Hungary but the issue is still seen in the variants for Greece and Poland. This issue is assumed to be caused by the automatic time bug because the features do work once time and date have been set correctly. Why the issue still occurs in Greece and Poland is currently under investigation by OEM partner. In addition, there was a bug in the previous software that caused the device to sporadically be unable to transfer any data over the mobile radio. This issue was also fixed in the Software last Friday for Germany, Greece and Hungary but it is still observed in Poland. This issue is also under investigation by OEM partner.
Comment 7•11 years ago
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I tested w/ Partner build and the Moz RIL build. Both of them cannot reproduce the same issue. Partner Gaia: 67e8b2b0d150f87b4297bb2f1fbae3d4aca3e5a7 Gecko: BuildID 20131009201313 Version 18.0 Moz Gaia: 680f3b86b1e4ff1411ece6ba397b8b0e56b4b31c Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/3cbd02abb840 BuildID 20131016041201 Version 18.0
please set the network on 3G manualy, then this pr can be reproduced easyly;
Comment 9•11 years ago
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discussed with partner to focus on bug 926751 since it is believed that these carrier reported email bugs are related when bug 926751 is resolved, if this bug still exist, lets reopen or file a new bug
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
Updated•11 years ago
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blocking-b2g: leo? → ---
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Description
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