Closed Bug 93817 Opened 23 years ago Closed 22 years ago

Mozilla fails to download .tiff files (Windows Imaging software issue)

Categories

(Core Graveyard :: Plug-ins, defect, P3)

Product:
Core Graveyard
Component:
Plug-ins
Platform:
x86
Windows 2000
Type:
defect

Tracking

(Not tracked)

Status:
VERIFIED DUPLICATE of bug 153454
Milestone:
Future

People

(Reporter: wepage, Assigned: serhunt)

References

(
URL
)

Details

At URL click on tiff file link and select save to disk.

Expected: File is downloaded to disk.
Observed: File is opened on disk and download promptly stops
          with 0 bytes tranferred.

Works in IE.
wfm with win2k build 20010805..

Reporter: Are you using a proxy ?
WFM, 20010804 trunk installer and 20010805 CVS build on WindowsME.

I corrected the URL (it started with http://http://).
URL: http://http://photojournal.jpl.nasa.g... → http://photojournal.jpl.nasa.gov/cgi-...
Problem found: The download failure is related to Windows Imaging software     
trying to process the .tiff file.  When Windows Imager is disabled the download
completes normally. Don't know why this is a problem using Moz. but not IE.
-> plugins I guess then
Assignee: asa → av
Status: UNCONFIRMED → NEW
Component: Browser-General → Plug-ins
Ever confirmed: true
QA Contact: doronr → shrir
Summary: Mozilla fails to download .tiff files from NASA photo site. → Mozilla fails to download .tiff files (Windows Imaging software issue)
cc: tpreston, sairuh. Pls reassign to your component if it belongs to you , Thx!
Confirming, it also fails with QT. Shrirang, do you have a smaller test cases 
just to invoke embedded and full-page QT on tiff image?
Assignee: av → pavlov
Component: Plug-ins → ImageLib
QA Contact: shrir → tpreston
I'm thinking this is imagelib, pavlov please reassign if I am wrong :-)
hmm , on0806 trunk winNT:  I could save this image with 'save link as' and the 
view it 
locally thru quicktime.
Does Mozilla support tiff format internally? If not, this is most likely plugins 
bug. Or, again, the issue of a plugin taking over the imagelib.
OK, thanks, Shrirang. Now what I see. If I have QT capable of displaying tiff, 
it doesn't work in both embed and full-page mode. If I don't have a plugin for 
tiff images I see the Open/Save dialog and cannot save the file: the result is 0 
bytes legth. Looks like two bugs to me.

The file is fairly big. To rule out the effect of the size, can you please try 
it on smaller file?
no, imagelib doesn't support tiffs.  handing over to plugins
Assignee: pavlov → av
Component: ImageLib → Plug-ins
QA Contact: tpreston → shrir
Seeing this bug with 2002020406 (Win2k) on
http://www.uvastudent.net:8080/tentamens/data/ -> Save always results in 0Kb
download, file size doesn't matter.
*** Bug 127088 has been marked as a duplicate of this bug. ***
Here is another example.  Look at http://baygenomics.ucsf.edu/cgi-bin/Insitu.py,
which shows several thumbnails.  A "Save Link As" correctly downloads a TIFF
image to the disk.  A click followed by a "Save to Disk" downloads a zero-length
file.  If you override the default image/tiff helper application to select "Save
to Disk" you get the same symptoms, so it doesn't appear that this is a plug-in
problem.  I currently do not have QT or any other plug that handles TIFF (at
least according to about:plugins).
moving to future
Priority: -- → P3
Target Milestone: --- → Future
Ad comment 10: jazz is not a hostname:-(

Possibly related: bug 153451, bug 153452, bug 153454

pi

*** This bug has been marked as a duplicate of 153454 ***
Status: NEW → RESOLVED
Closed: 22 years ago
Resolution: --- → DUPLICATE
.
Status: RESOLVED → VERIFIED
Product: Core → Core Graveyard
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