952299 - Vidyo more than one person is seriously laggy

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: AVOps: Vidyo, task)

Description

[Henry Langi [:hlangi]]

E.g. https://www.yammer.com/mozilla.com/#/threads/show?threadId=334475370&messageId=334497842

I don't know if it's exclusively happening on group vidyo chats but it's definitely more likely to happen that way. 
The lag is so delayed that it's up to 10 seconds sometimes. Usually the audio is fine. 

This is an ongoing issue but it's only been like this for the last couple of weeks. It's hard to tell.
It's on a wifi connection. Almost always when I'm at home where I have a 15Mbits connection.

My Vidyo logs are here: https://www.dropbox.com/s/oeo6d30z0sqtif0/Vidyo_Desktop_Diag_20131024_091927.zip

Comment 1

[Henry Langi [:hlangi]]

Peter - still noticing lags?

Comment 2

[Patrick Dang [:pdang]]

Hey Peter, just wanted to follow up with you. Are you still noticing lags?

Comment 3

[Peter Bengtsson [:peterbe]]

(In reply to Patrick Dang [:pdang] from comment #2)
> Hey Peter, just wanted to follow up with you. Are you still noticing lags?

Yes. It's still bad. But strange as it may sound, I haven't had a more-than-one vidyo chat for over a month. But last time I tried it was terrible. I don't bother with the visual part any more. I just hope no one is trying to share their screen for something important.

Comment 4

[Guillermo Huerta [Disabled MoCo account]]

Peter whats OS are you using?

Comment 5

[Peter Bengtsson [:peterbe]]

OSX 10.9.1

Comment 6

[Guillermo Huerta [Disabled MoCo account]]

Huh, where are you connecting from?  Are you wireless or wired?

Comment 7

[Peter Bengtsson [:peterbe]]

I only ever use Vidyo in groups/conference chats when I'm working from home. And at home I have a solid and pretty fast wifi connection.

Comment 8

[Guillermo Huerta [Disabled MoCo account]]

Peter can I get your VidyoDesktop Logs the next tiem this happens.