973035 - Redux: OMTC black screen and GUI Glitches

Status: RESOLVED INVALID

(Core :: Graphics: Layers, defect)

Description

[Gary [:streetwolf52]]

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 (Beta/Release)
Build ID: 20140214114551

Steps to reproduce:

Apply bug fix https://bugzilla.mozilla.org/show_bug.cgi?id=963952 


Actual results:

I still get various graphic glitches.


Expected results:

No glitches.

Comment 1

[Gary [:streetwolf52]]

Might be a problem with AMD video cards.  Here's my information:

Graphics
--------

Adapter Description: AMD Radeon HD 7900 Series
Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM: 3072
Device ID: 0x6798
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.16384)
Driver Date: 1-31-2014
Driver Version: 13.350.1005.0
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Vendor ID: 0x1002
WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7900 Series Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Comment 2

[Jim Jeffery not reading bug-mail 1/2/11]

I've had OMTC on for several weeks now and running an older AMD video-chip on an Athlon II Phenom, not seen any glitches in graphics here.

Win7 x64

Graphics
--------

Adapter Description: ATI Radeon HD 3200 Graphics
Adapter Drivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM: 256
ClearType Parameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 ]
Device ID: 0x9610
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 7-28-2011
Driver Version: 8.881.0.0
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Vendor ID: 0x1002
WebGL Renderer: Google Inc. -- ANGLE (ATI Radeon HD 3200 Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Comment 3

[Gary [:streetwolf52]]

Jim, your also running an old driver.  If you remember the last AMD related problem I think that started with the 2012 drivers.

Comment 4

[Gary [:streetwolf52]]

FYI, Scrolling this page produces blank portions and now my scroll bar becomes black at the top.

Comment 5

[Gary [:streetwolf52]]

I'm able to get the black scrolling bar pretty often with OMTC enabled.  When I disable it no more black scroll bar. Running in safe mode which turns off HWA as well as OMTC also produces no black scroll bars.

Comment 6

[Gary [:streetwolf52]]

Attachment: scroll bar

Comment 7

[Grant]

I get the same problem, HD7750, catalyst 14.1 and windows 8.1

Comment 8

[Gary [:streetwolf52]]

Might be another problem with HD7xxx AMD cards.  Possibly with the newer cards also which other than the 290 are just rebranded 7xxx cards.

Comment 9

[wojtekka]

I get the same problem, HD 7850, latest calatyst win 8.1 x64

Comment 10

[Loïc Yhuel]

Strangely, since a few nightlies I get the opposite behavior : I see black flashes and loading animation corruption on GPU accelerated windows, unless I enable OMTC.

GPU accelerated windows use D3D11 with OMTC, D3D10 without.

GTX580, Win 7 x64

Comment 11

[Gary [:streetwolf52]]

Something seems to have fixed my video glitches.  I run with Inbound and when I enabled OMTC earlier in the day I had the glitches.  Later on I applied a newer cset and no more problems.

Comment 12

[Jim Jeffery not reading bug-mail 1/2/11]

(In reply to Gary [:streetwolf] from comment #11)
> Something seems to have fixed my video glitches.  I run with Inbound and
> when I enabled OMTC earlier in the day I had the glitches.  Later on I
> applied a newer cset and no more problems.

maybe fixed by 975824 ?  same bug that fixed the Google maps blackness.

Comment 13

[Gary [:streetwolf52]]

(In reply to Jim Jeffery not reading bug-mail 1/2/11 from comment #12)
> (In reply to Gary [:streetwolf] from comment #11)
> > Something seems to have fixed my video glitches.  I run with Inbound and
> > when I enabled OMTC earlier in the day I had the glitches.  Later on I
> > applied a newer cset and no more problems.
> 
> maybe fixed by 975824 ?  same bug that fixed the Google maps blackness.

Possible.

Comment 14

[Robert Kaiser]

Is this related with bug 978282? If so, this isn't fixed - but bug 975824 isn't marked fixed as well.

Comment 15

[Bill Gianopoulos [:WG9s]]

(In reply to Robert Kaiser (:[e-mail]) from comment #14)
> Is this related with bug 978282? If so, this isn't fixed - but bug 975824
> isn't marked fixed as well.

I don't think they are related.  I have several UNIX systems and only encounter bug 978282 on the one with Intel Sandybridge graphics, which is also what the reporter of that bug has.

Comment 16

[Bill Gianopoulos [:WG9s]]

(In reply to Bill Gianopoulos [:WG9s] from comment #15)
> (In reply to Robert Kaiser (:[e-mail]) from comment #14)
> > Is this related with bug 978282? If so, this isn't fixed - but bug 975824
> > isn't marked fixed as well.
> 
> I don't think they are related.  I have several UNIX systems and only
> encounter bug 978282 on the one with Intel Sandybridge graphics, which is
> also what the reporter of that bug has.

Ignore my comment here.  Although the steps I was using to do my bisect did not produce a failure on AMD/ATI graphics, Facebook ends up with black all over the place on my AMD/ATI graphics system.  Backing out bug 974709 fixed both issues.

Comment 17

[Bill Gianopoulos [:WG9s]]

The pending patch on Bug 977963 should avoid this issue.

Comment 18

[Paul Silaghi, QA [:pauly]]

Do you still reproduce this ?

Comment 19

[Gary [:streetwolf52]]

(In reply to Paul Silaghi, QA [:pauly] from comment #18)
> Do you still reproduce this ?

Haven't seen this in quite awhile

Comment 20

[Gary [:streetwolf52]]

There is one glitch that I get on occasion.  Toolbars, Nav bar, tabs, will sometimes change to the color of my caption bar that is set in Windows 8.  Changing between normal and maximize mode corrects it.

Comment 21

[Paul Silaghi, QA [:pauly]]

Are you sure it's OMTC specific?