Closed Bug 973980 Opened 10 years ago Closed 10 years ago

[B2G][Email] When keyboard is up text in the email body gets cut off when lock/unlocking the device

Categories

(Core :: Panning and Zooming, defect)

28 Branch
ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 980041
Tracking Status
b2g-v1.2 --- unaffected
b2g-v1.3 --- wontfix
b2g-v1.4 --- affected

People

(Reporter: selkabule, Unassigned)

References

Details

(Keywords: regression, Whiteboard: burirun1.3-3)

Attachments

(1 file)

Description:
When composing an email and the user types anything in the email body and locks/unlocks the device when the keyboard was up. The text gets cut off in the email body after unlocking the device.

Prerequisites: Email configured in the email application

Repro Steps:
1) Updated Buri to Build ID: 20140218004003
2) Launch the email app and select compose 
3) Type random text in the email body when the keyboard is up
4) Lock and unlock the device

Actual:
The text in the email body get cut off after unlocking the device 

Expected:
Text in the email body does not cut when unlocking the device

Environmental Variables
Device: Buri 1.3 MOZ RIL 
Build ID: 20140218004003
Gecko: https://hg.mozilla.org/releases/mozilla-b2g28_v1_3/rev/b5afe0b10e93
Gaia: df60e9b49207d64da5647ab15760c122adabfba4
Platform Version: 28.0
Firmware Version: v1.2-device.cfg



Repro frequency: 100%
See attached: Logcat, Video clip (http://www.youtube.com/watch?edit=vd&v=kaathBdN1NQ)
Attached file email text cut off.txt
This issue does not reproduce on buri 1.2

1.2
Environmental Variables
Device: buri 1.2 MOZ RIL
Build ID: 20140213004001
Gecko: https://hg.mozilla.org/releases/mozilla-b2g26_v1_2/rev/4fd893896d02
Gaia: 539a25e1887b902b8b25038c547048e691bd97f6
Platform Version: 26.0
RIL Version: 01.02.00.019.102 
Firmware Version: v1.2-device.cfg

The text in the email body does not cut when unlocking the device
Does the problem fix itself if you start typing in the email message again?
Hi all,
   I suspect APZC make UI broken in this case, after disable APZC it works fine.
   Step:
   1. Disable APZC
   2. Restart your phone.
   3. Open Calendar app
   4. tap '+'
   5. find the 'Notes' field and tap it. Keyboard shown.
   6. Lock and unlock the device. UI looks good.

==================================================================

Gaia      df60e9b49207d64da5647ab15760c122adabfba4
Gecko     https://hg.mozilla.org/releases/mozilla-b2g28_v1_3/rev/b5afe0b10e93
BuildID   20140218004003
Version   28.0
ro.build.version.incremental=eng.zxliu.20131011.222808
ro.build.date=Fri Oct 11 22:28:25 CST 2013
Okay - thanks for the clarity. Going to wait for feedback on qawanted to know if this problem fixes itself upon starting to type again or not. If it doesn't fix itself, then I'm going to nom this.
Blocks: gaia-apzc-2
Component: Gaia::E-Mail → Panning and Zooming
Product: Firefox OS → Core
Version: unspecified → 28 Branch
(In reply to Jason Smith [:jsmith] from comment #3)
> Does the problem fix itself if you start typing in the email message again?

needinfo for this comment
Flags: needinfo?(selkabule)
Yes it fixes its self by taping on the screen to type again and the issue does not reproduce if APZ is off.
Flags: needinfo?(selkabule)
On that regard, I'd probably not block on this because it's easily recoverable.
Keywords: qawanted
I was able to only repro this once out of ~10 attempts (hamachi with latest 1.3). Seems like a race condition with painting but it's going to be hard to track down because it's so intermittent. I'll try seeing if I can repro on 1.4 - if it doesn't happen there and it's not a 1.3 blocker then it might just be WFM.
I was not able to reproduce this on a Peak running master at all (tried ~10-12 times).

Salem, are you able to reproduce this on 1.4 builds? If not then we should close this as wontfix for 1.3 and unaffected for 1.4.
Flags: needinfo?(selkabule)
No This issue does not reproduce on 1.4 

1.4
Environmental Variables:
Device: buri 1.4 MOZ RIL
Build ID: 20140220040203
Gecko: https://hg.mozilla.org/mozilla-central/rev/660b62608951
Gaia: 6e71ab4da1b08586ea0c758edb7aa199ee34cd2f
Platform Version: 30.0a1
Firmware Version: V1.2-device.cfg

The text in the email body does not cut when unlocking the device
Flags: needinfo?(selkabule)
Thanks!
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
I am still seeing this issue on today's Buri v1.4 although at a lower reproduction rate.  I also went to the build referenced in Comment 11 and I could also reproduce the issue on that build after a few attempts.  I put the reproduction rate at around 30%.

v1.4 Environmental Variables:
Device: Buri v1.4 MOZ
BuildID: 20140309160201
Gaia: 6c109df47006b08c082761c0ddd6ba53a864983a
Gecko: 21f293fc8d34
Version: 30.0a1
Firmware Version: v1.2-device.cfg
Status: RESOLVED → REOPENED
Resolution: WORKSFORME → ---
QA Contact: pbylenga
Status: REOPENED → RESOLVED
Closed: 10 years ago10 years ago
Resolution: --- → DUPLICATE
No longer blocks: gaia-apzc-2
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