996558 - The user should be announced that the bookmarks toolbar and the menu bar are not visible while in fullscreen mode when entering that mode

Status: RESOLVED DUPLICATE of bug 594681

(Firefox :: Toolbars and Customization, enhancement)

Description

[Ioana (away)]

STR:
1. Set the bookmarks toolbar (or the main menu one) as visible.
2. Enter fullscreen mode.

Actual Results:
The bookmarks toolbar is not visible in fullscreen mode. There is no tooltip nor anything else letting the user know this. There is no way to make it visible from fullscreen mode either.

The toolbar gets visible again when leaving fullscreen mode.

Notes:
1. Not reproducible on older versions, so I suppose this entered with Australis.
2. Reproducible on the latest Aurora and Nightly builds.

Comment 1

[:Gijs (he/him)]

Ehm. Works for me on OS X. Can you clarify where you reproduced this, and what exact build? And how do you enter full screen mode?

Comment 2

[:Gijs (he/him)]

(also, you filed against 29 but your comment says aurora and nightly - which do you mean?)

Comment 3

[Dão Gottwald [:dao]]

Fullscreen mode hides stuff and reduces the UI to a bare minimum on Windows and Linux. This is expected and long-established behavior.

There's no proper fullscreen mode on OS X anymore (bug 740148).

Comment 4

[Ioana (away)]

(In reply to :Gijs Kruitbosch from comment #1)
> Ehm. Works for me on OS X. Can you clarify where you reproduced this, and
> what exact build? And how do you enter full screen mode?

I reproduced this on Ubuntu 13.04 32bit and Windows 7 64bit.

(In reply to :Gijs Kruitbosch from comment #2)
> (also, you filed against 29 but your comment says aurora and nightly - which
> do you mean?)
I only mentioned the other two in the note because I already filed the bug on 29. To make it all clear: I reproduced this problem on all three versions - 29, 30, 31.

(In reply to Dão Gottwald [:dao] from comment #3)
> Fullscreen mode hides stuff and reduces the UI to a bare minimum on Windows
> and Linux. This is expected and long-established behavior.
> 
> There's no proper fullscreen mode on OS X anymore (bug 740148).

Ok, that's fine by me, but we should at least show a tooltip or something letting the user know what's happening. It's not an acceptable user experience to just see your toolbars disappear with no reason and get no way to get them back.

Comment 5

[Dão Gottwald [:dao]]

(In reply to Ioana Budnar, QA [:ioana] from comment #4)
> (In reply to Dão Gottwald [:dao] from comment #3)
> > Fullscreen mode hides stuff and reduces the UI to a bare minimum on Windows
> > and Linux. This is expected and long-established behavior.
> > 
> > There's no proper fullscreen mode on OS X anymore (bug 740148).
> 
> Ok, that's fine by me, but we should at least show a tooltip or something
> letting the user know what's happening.

Where would you show a tooltip and what do you think it should say? Tooltips normally appear when you move the mouse over some specific item.

> It's not an acceptable user
> experience to just see your toolbars disappear

We've been doing this since about forever. Surely this indicates that it's to some degree acceptable.

> with no reason and get no way to get them back.

There's a perfectly fine reason and the way to get back the full UI is to exit fullscreen mode.

Comment 6

[Ioana (away)]

(In reply to Dão Gottwald [:dao] from comment #5)
> Where would you show a tooltip and what do you think it should say? Tooltips
> normally appear when you move the mouse over some specific item.

That's why I added the "or something" part. I think someone on the UX side would be more suited to propose how this information should be presented to the user.

IMHO, a simple doorhanger stating the situation would be enough. An option to stop showing it since the user saw it at least once would probably be welcomed too.

> We've been doing this since about forever. Surely this indicates that it's
> to some degree acceptable.
> There's a perfectly fine reason and the way to get back the full UI is to
> exit fullscreen mode.

This is why I changed the bug to "enhancement". There is no reason not to improve the user experiences we offer though. Just because some users got used to a faulty behavior doesn't mean they won't appreciate it getting fixed.

Comment 7

[:Gijs (he/him)]

We're not going to present UI just to say that other UI isn't there. If anything, we'd make changes in bug 594681 as to how/when which toolbars are visible and if that visibility change can be influenced by the user independently from entering/leaving full screen mode.