999588 - [OPEN_C] Device defaults to internal memory after resetting even when there is an SD card present

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: Gaia::First Time Experience, defect)

Description

[Marcia Knous [:marcia]]

Seen while running on Open C using:

Gaia   f0463704888881b8ed1619e8d4b0d851b0e0311b
SourceStamp 1d0496e30feb
BuildID 20140422040203
Version 31.0a1

STR:
1. Have a .vcf file on the SD card ready for import
2. Reset the device and go through the first run
3. Attempt to import contacts from the "Import Contacts" screen in FTU
4. Select "Memory Card"

Expected: Contacts would be imported if SD card is present (Assuming that the only time it would default to internal memory is if we did not have an SD Card). Once you finish the First run and then go into Settings, you see that the reason this is happening is because "Default Media Location" is set to internal instead of SD card. Once I change it SD card, there are no issues importing the .vcf file.

Actual: Error message received "Could not import contacts from memory card"

.vcf file on card has been used successfully in many other smoketests with no issues. Also pulled out that SD card and testing in Buri and import worked fine with same file.

Logcat if needed is in Bug 999507.

Comment 1

[Jason Smith [:jsmith]]

Does this reproduce on a 1.4 Open C build?

Comment 2

[Pi Wei Cheng [:piwei] (inactive)]

Issue is reproducible on today's 1.4 Open C. Importing fails from SD card until the setting for Default Media Location is changed from Internal to SD card.

Device: Open C 1.4 MOZ
BuildID: 20140423000203
Gaia: 25d53d442cbf17c150575c98979e957ae040e023
Gecko: 2d1b4d36eef9
Version: 30.0a2
Firmware Version: P821A10-ENG_20140219

Comment 3

[Jason Smith [:jsmith]]

Dave - Do you know why this would happen?

Comment 4

[Dave Hylands [:dhylands]]

I don't have an Open C, so I can't actually debug this. If I had to guess, I'd say that the FTU code is doing something incorrectly, or using a hard-coded volume name, or something along those lines.

There is no "deterministic name" for the external card.

When both internal and external volume names exist, then the internal one will be called sdcard. You can enumerate the names of available storage areas by using navigator.getDeviceStorages and looking at the .storageName attribute for each one which is returned.

There is a .default attribute (set to true or false) for the one which is currently the default volume.

Comment 5

[Jason Smith [:jsmith]]

Couple of followup QA Requests:

1. Does this happen on the 1.3 Open C base image?
2. Does this reproduce in the Contacts app?

Comment 6

[Matthew Vaughan]

(In reply to Jason Smith [:jsmith] from comment #5)
> Couple of followup QA Requests:
> 
> 1. Does this happen on the 1.3 Open C base image?

This issue does reproduce in the FTU and Contacts app using the 1.3 Open C base image . Once I switched the default storage to the SD card, I was able to import the contacts.

> 2. Does this reproduce in the Contacts app?

This issue does reproduce in the Contacts app on the 04/24/14 1.4 and Master builds on an Open C. Again, once I switched the default storage to the SD card, I was able to import the contacts.

- Open C 1.4 -
Device: Open C v1.4 MOZ
BuildID: 20140424000203
Gaia: b6a41ee9e2934fe9692da6fb1cb310cb759e9870
Gecko: 2e9abf89c087
Version: 30.0a2
Firmware Version: P821A10-ENG_20140219

- Open C Master -
Device: Open C Master MOZ
BuildID: 20140424040201
Gaia: d25852a189c9707b144eb5f82d08384eb066c0fd
Gecko: c8055a00235d
Version: 31.0a1
Firmware Version: P821A10-ENG_20140219

Comment 7

[Dave Hylands [:dhylands]]

So it sounds like the importing of contacts always wants to use the external sdcard.

This is possible to do.

There are two ways that you can read from a specific storage area:

1 - Use the appropriate storage area (from the array of storage areas returned by navigator.getDeviceStorages) and a relative path.

2 - Use any storage area (the default one returned by navigator.getDeviceStorage or any of the ones returned by navigator.getDeviceStorages) and specify an absolute path. The absolute path will be of the form /storageName/relative-path, where storageName matches the .storageName attribute from one of the entries returned from navigator.getDeivceStorages.

Comment 8

[Dave Hylands [:dhylands]]

I'd recommend that you use the following logic:

Call navigator.getDeviceStorages
- if the returned array is of length 1, use that entry
- otherwise use the second entry in the returned array.

getDeviceStorages always puts sdcard as the first entry of the returned array.

For devices with internal and external storage, the internal storage will always be called sdcard.

Comment 9

[Jason Smith [:jsmith]]

This has been around for multiple releases, so this isn't a blocker.

Comment 10

[BMO Automation]

Firefox OS is not being worked on