1017955 - [Meta] [TCP] [Marketplace App] Support tablet form factor

Status: RESOLVED WORKSFORME

(support.mozilla.org :: General, defect)

Description

[Joshua Smith [:joshua-s]]

Attachment: The Mozilla Support app on a tablet

The current Mozilla Support app on the Marketplace scales to fit larger screens.  Instead, it should adapt its interface to provide a better experience on tablet devices.

Comment 1

[Andrew Truong [:feer56] [:andrewtruong] [:atruong]]

The team is working on the osumo app for the 25 dollar smartphone. Perhaps they can somehow include this change for it somehow? 

I believe Mike Cooper is working on this.

Comment 2

[Michael Cooper [:mythmon]]

I'm not sure what a tablet version of this app would look like, and right now I'd like to focus on getting it working on the Tarako ($25 phone).

At the very least, I would need to see mockups of a tablet-sized UI for this. There is plenty of precedent for what phone-sized SUMO looks like, but we don't have any tablet-focused UIs yet.

Comment 3

[Joshua Smith [:joshua-s]]

(In reply to Mike Cooper [:mythmon] from comment #2)
> At the very least, I would need to see mockups of a tablet-sized UI for
> this. There is plenty of precedent for what phone-sized SUMO looks like, but
> we don't have any tablet-focused UIs yet.

I will upload mockups once we start work on them.  I think that the first step (and this wouldn't need a mockup) is to change sizing units in the css so that the interface won't be scaled up to fit larger devices.  What are your thoughts?

Comment 4

[Joshua Smith [:joshua-s]]

Oops.  Making this a meta bug.

Comment 5

[Kadir Topal [:atopal]]

Joshua, I still don't know which app you are talking about. This bug was filed before the current app was released. It's here: https://marketplace.firefox.com/app/mozilla-help

I don't know what that app looks like on Firefox OS tablet. Since you seem to have one, can you provide a screen shot?

Comment 6

[Kadir Topal [:atopal]]

Btw, I also don't know what TPC means in this context and I'm assuming P2 means priority 2, but I don't know what the entails. Just fyi: there are currently no plans to invest any significant time on the app in the near future, we simply don't have the sources right now.

Comment 7

[Andrew Truong [:feer56] [:andrewtruong] [:atruong]]

I'll need to test the app on my tablet as well; ni? myself. 
TCP = Tablet Contribution Program

Comment 8

[Joshua Smith [:joshua-s]]

Comment on attachment 8431281 [details]
The Mozilla Support app on a tablet

The new app does not experience this issue =)

TCP stands for Tablet Contributor Program, and the p2 is for our bug triaging purposes.

Comment 9

[Joshua Smith [:joshua-s]]

As this bug is now nonexistent, I am closing it!