Closed Bug 1039853 Opened 10 years ago Closed 9 years ago

[B2G][Marketplace][Accuweather] Accuweather details page says that app "works offline" when no offline functionality is present

Categories

(Marketplace Graveyard :: Consumer Pages, defect, P3)

Avenir
ARM
Gonk (Firefox OS)
defect

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: bzumwalt, Assigned: mellis)

References

Details

(Whiteboard: [273MB-Flame-Support],[2.0-exploratory])

Attachments

(2 files)

Attached image Screenshot - Annotated β€”
Description:
On Accuweather details page in Marketplace, a notice below the app's title states that the app "Works offline". If user downloads and launches the app, loads several pages on the app, then turns data/wifi connection off, the pages previously visited (and any new pages) give the error message "Unable to connect to server, please check your network connection". No offline functionality appears to be present in app.

Repro Steps:
1) Update a Flame to 20140716000201
2) Launch Marketplace and go to Accuweather details page (observe notice "Works offline")
3) Download Accuweather then launch app
4) Disable data/wifi connection and try to navigate to any page on app


Actual:
"Works offline" notice is present on Accuweather details page in Marketplace, though no offline functionality appears to be present.

Expected:
Notification whether app works offline or not reflects actual app features.

Environmental Variables:
Device: Flame 2.0 (273mb)
Build ID: 20140716000201
Gaia: 5f8b1b8a2da9e3b531eee817a669f57fa4d9b9c6
Gecko: 913827496f65
Version: 32.0a2 (2.0) 
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Notes:
Repro frequency: 3/3, 100%
See attached: screenshot & logcat
Issue DOES occur on Flame 2.1, Buri 2.1, Flame 2.0 (512mb), Buri 2.0, Flame 1.4, and Buri 1.4

Environmental Variables:
Device: Flame Master (273mb)
Build ID: 20140716040207
Gaia: d29773d2a011825fd77d1c0915a96eb0911417b6
Gecko: 691ffea49efb
Version: 33.0a1 (Master)
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0

Environmental Variables:
Device: Buri Master
Build ID: 20140716040207
Gaia: d29773d2a011825fd77d1c0915a96eb0911417b6
Gecko: 691ffea49efb
Version: 33.0a1 (Master)
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0

Environmental Variables:
Device: Flame 2.0 (512mb)
BuildID: 20140716000201
Gaia: 5f8b1b8a2da9e3b531eee817a669f57fa4d9b9c6
Gecko: 913827496f65
Version: 32.0a2 (2.0) 
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Environmental Variables:
Device: Buri 2.0
Build ID: 20140716000201
Gaia: 5f8b1b8a2da9e3b531eee817a669f57fa4d9b9c6
Gecko: 913827496f65
Version: 32.0a2 (2.0)
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Environmental Variables:
Device: Flame 1.4 (273mb)
Build ID: 20140716000202
Gaia: 393d72937727ad20e82b2ff7b13e3d7ff077a9f0
Gecko: 932c37978d37
Version: 30.0 (1.4)
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0

Environmental Variables:
Device: Buri v1.4
BuildID: 20140716000202
Gaia: 393d72937727ad20e82b2ff7b13e3d7ff077a9f0
Gecko: 932c37978d37
Version: 30.0
Firmware Version: v1.2-device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0

Actual Results: "Works offline" notice is present on Accuweather details page in Marketplace, though no offline functionality appears to be present.
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(ktucker)
Attached file Logcat β€”
Attached Logcat of loading Accuweather when data/wifi are disabled
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(ktucker)
See bug 861303 for more information.
Priority: -- → P3
QA Whiteboard: [QAnalyst-Triage+] → [QAnalyst-Triage+][lead-review+]
Confirmed on Flame 2.0 Reference Device 

@DevoManager -  Would you provide a comment on this below?
Assignee: nobody → mellis
Status: NEW → ASSIGNED
Flags: needinfo?(devomanager)
In bug 1049770 we added a checkbox in technical details (for packaged apps, it's in the version edit page) letting developers change this if they want. So, whoever has access to the Accuweather app on Marketplace can uncheck that checkbox to disable the message if the app does not works offline.
@ Andrew - We have not heard from the Dev on this issue. Are we able to uncheck offline functionality on behalf of the developer ?  Please advise.
Flags: needinfo?(awilliamson)
(In reply to Michael Ellis from comment #6)
> @ Andrew - We have not heard from the Dev on this issue. Are we able to
> uncheck offline functionality on behalf of the developer ?  Please advise.

I've just done it.
Flags: needinfo?(awilliamson)
Closing Bug, Issue fixed by updating MP listing
Status: ASSIGNED → RESOLVED
Closed: 9 years ago
Flags: needinfo?(devomanager)
Resolution: --- → FIXED
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