1042233 - TBPL often shows "Unknown - Pushlog failed to load" in place of pushlog

Status: RESOLVED DUPLICATE of bug 1030020

(Infrastructure & Operations Graveyard :: NetOps, task)

Description

[Botond Ballo [:botond]]

STR:
  Open a link to a Try server push, such as 
  https://tbpl.mozilla.org/?tree=Try&rev=4065a71ad092

Expected:
  TBPL displays a log of commits in the push.

Actual:
  TBPL shows "Unknown - Pushlog failed to load" instead

The problem is intermittent, but it started to happen much more frquently in the past week or so.

Comment 1

[Ryan VanderMeulen [:RyanVM]]

This is an IT issue, not a TBPL issue.

Comment 2

[Dave Curado :dcurado]

Can you please provide some further details?

What would be most helpful would be:
source IP address(es)
dest IP address(es)
port numbers

Thanks.

Comment 3

[Botond Ballo [:botond]]

(In reply to Dave Curado :dcurado from comment #2)
> Can you please provide some further details?
> 
> What would be most helpful would be:
> source IP address(es)
> dest IP address(es)
> port numbers
> 
> Thanks.

I assume the relevant information here concerns the request the TBPL server (or JS on the TBPL site, I'm not sure how it's architected) is making to hg.mozilla.org to get the pushlog. Someone who works on TBPL would be able to provide that.

Comment 4

[Botond Ballo [:botond]]

Nick Thomas suggested on IRC that this belongs under bug 1042210.

Comment 5

[Ed Morley [:emorley]]

The full error message in TBPL shows what is failing to load from the client: hg.mozilla.org
This is a dupe of bug 1030020 - ie for the try repo hg.mozilla.org frequently doesn't respond in a timely fashion.