1044994 - [UX] Loop first run tour

Status: RESOLVED DUPLICATE of bug 1084075

(Hello (Loop) :: Client, defect, P1)

Description

[Romain Testard [:RT]]

FTU tour should include the following:
* What is a link
* How to set a URL an exp date and name
* How to share a link
* Receive incoming call and how to answer
* Default answering mode explained

Comment 1

[Matthew N. [:MattN]]

Is this the same as the tour shown as part of the Firefox upgrade (whatsnew) page (bug 1049017)? It seems like we could re-use the same UITour mechanism to have the tour initiated by a content page if this is something different. :habber is working on the UX for the firstrun, whatsnew and product page tours.

Comment 2

[Maire Reavy [:mreavy]]

Moving to P3 not because it is truly lower priority, but to indicate that we're asking the Desktop folks to take this one.  If we can reuse or leverage work (a tour) that has been done for another feature, that'd be great.

Comment 3

[Holly Habstritt Gaal [:Habber]]

(In reply to Maire Reavy [:mreavy] (Plz needinfo me) from comment #2)
> Moving to P3 not because it is truly lower priority, but to indicate that
> we're asking the Desktop folks to take this one.  If we can reuse or
> leverage work (a tour) that has been done for another feature, that'd be
> great.

There is currently a project in progress addressing Loop onboarding that will display during the upgrade and firstrun experience, as mattn mentioned the tracking bug for above. Here are a list of bugs being started on and/or considered now: https://docs.google.com/a/mozilla.com/spreadsheets/d/1998Z68sed6BTVLECQhkXpPqacq-UZDb9ebLzFg36gE0/edit?usp=sharing

Comment 4

[Romain Testard [:RT]]

After discussions with Darrin, the UX will be:
* The first time a user opens the panel, he gets a "Try it yourself" button in the panel (together with ToU, privacy policy and branding which get displayed in the panel until the user receives his first call)
* Clicking "Try it yourself" opens the tour in a new tab

Comment 5

[Matthew N. [:MattN]]

(In reply to Romain Testard [:RT] from comment #4)
> After discussions with Darrin, the UX will be:
> * The first time a user opens the panel, he gets a "Try it yourself" button

The two strings that landed are:
first_time_experience_title={{clientShortname}} — Join the conversation
first_time_experience_button_label=Get Started

I assume "Try it yourself" was supposed to replace "Get Started" but it wasn't on our radar for 35.

It's unclear if this is a UX bug where more work needs to be done by Darrin?

Comment 6

[Holly Habstritt Gaal [:Habber]]

I'm looking at the copy spreadsheet and "Get Started" is the string approved for the in-product start button. (In reply to Matthew N. [:MattN] (behind on reviews - focused on Loop) from comment #5)
> (In reply to Romain Testard [:RT] from comment #4)
> > After discussions with Darrin, the UX will be:
> > * The first time a user opens the panel, he gets a "Try it yourself" button
> 
> The two strings that landed are:
> first_time_experience_title={{clientShortname}} — Join the conversation
> first_time_experience_button_label=Get Started
> 
> I assume "Try it yourself" was supposed to replace "Get Started" but it
> wasn't on our radar for 35.
> 
> It's unclear if this is a UX bug where more work needs to be done by Darrin?

I'm looking at the copy spreadsheet and "Get Started" is the string approved for the in-product start button.

Comment 7

[Darrin Henein [:darrin]]

The final string for the in-panel button which opens the tour is "Get Started" as found here: https://docs.google.com/a/mozilla.com/spreadsheets/d/1dRhHrnjWIM5cWoKKXs71DHJwZ_nIFeTxwg8zyoFKgiA/

Comment 8

[:shell escalante]

Hi Holly,

This is under Loop::client - but we believe the work for this particular is happening on the web team?  Is this a duplicate of a bug that's happening on the web work side already?  If yes - do you know the bug number?

Comment 9

[Holly Habstritt Gaal [:Habber]]

(In reply to sescalante from comment #8)
> Hi Holly,
> 
> This is under Loop::client - but we believe the work for this particular is
> happening on the web team?  Is this a duplicate of a bug that's happening on
> the web work side already?  If yes - do you know the bug number?

Hi Shell, 
The Dev browser /firstrun experience is a combination of engineering and webprod work, so there is a mix of bugs for this. Let me know if either of these helps you with what you need:

Webprod implementation bug for the Dev Browser /firstrun page 
https://bugzilla.mozilla.org/show_bug.cgi?id=1085703

Tracking bug for the engineering work 
https://bugzilla.mozilla.org/show_bug.cgi?id=1080942

Comment 10

[:shell escalante]

thanks Holly,  resolving as duplicate of the bug for UI tour content creation.

Comment 11

[Matthew N. [:MattN]]

The dev browser bug is unrelated to Hello.