Closed Bug 1097203 Opened 8 years ago Closed 8 years ago

add SUMO link to thank you page

Categories

(Input Graveyard :: Submission, defect, P1)

defect

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: willkg, Assigned: willkg)

References

Details

(Whiteboard: u=user c=feedback p=1 s=input.2014q4)

Bug #1007840 covers overhauling the "Thank you" page so that people who post sad feedback get possibly relevant kb articles they might want to look at on SUMO. That'll be great.

However, as a stop gap between now and then we should add a sentence "If you're having problems with Firefox, please checkout the SUMO site" (needs word-smithing) with a link to SUMO.

Three caveats:

1. we need to use a locale-less SUMO url

2. we should add querystring params so that SUMO can track how many incoming links from Input Thank you page there are

3. we need to get wording approved


Making this block on the generic feedback form overhaul--that needs to get done first. It'd be great to get this done this quarter since it's important.
Priority: -- → P1
In a PR: https://github.com/mozilla/fjord/pull/394

Oops... Need to add an incoming link thing. Gotta ask Ricky how to do that.

Skipping the wording approval part for now. When we overhaul the Thank you page, we can revisit it.
Whiteboard: u=user c=feedback p= s=input.2014q4 → u=user c=feedback p=1 s=input.2014q4
Tweaked the link so it has utm_source=input utm_campaign=thankyou so we can track referrals.
Landed in master in: https://github.com/mozilla/fjord/commit/6907e6f76f5cde91e7dfb4b41ca88dcfc9b2fcb7

As a side note that's vaguely related, I can't restyle the page until the feedback form overhaul is switched over. So I'm waiting to do that work.
Pushed to production just now.
Assignee: nobody → willkg
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → FIXED
Product: Input → Input Graveyard
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